David Taylor
Cocoa,FL
Summary
Driven and accomplished hospitality professional with notable experience . Excelled in roles requiring exceptional customer service and organizational skills, consistently delivering high-quality dining experiences. Expert in managing event setups and culinary preparation, showcasing a blend of effective communication and attention to detail. Proven track record of enhancing guest satisfaction and streamlining operations. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
Viera, FL
01.2023 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Used good communication skills to reduce guest dissatisfaction
- Assisted with training of new staff members.
Prep Line Cook
Avicollis Italian Resaurant
Liverpool, NY
09.2015 - 12.2022
- Highly proficient in handling large volumes of orders during peak hours with ease
- Proven track record of preparing high-quality meals consistently within specified time frames
- Exhibited aptitude for troubleshooting minor issues that arise within the kitchen environment
- Showed capability in managing a variety of tasks simultaneously with minimal supervision
- Used proper food handling and storage techniques to meet health inspection standards and requirements.
Banquet Captain
Genessee Grand Hotel
Syracuse, NY
11.2015 - 06.2018
- Coordinated staffing needs for each event including scheduling and assigning duties to staff members
- Provided direction to servers, bartenders, cooks, dishwashers, kitchen helpers during events
- Organized buffet tables ensuring uniform presentation of food items while adhering to health regulations
- Managed the set up and breakdown of banquet events according to established guidelines
- Utilized effective problem-solving techniques when unexpected situations occurred during an event
- Inspected equipment before use to ensure proper functioning condition prior to start of event
- Assessed banquet rooms ahead of events, checking for proper setup and presentation.
Banquet Server
Radisson Resort
Cape Canveral, FL
09.2008 - 10.2012
- Set up banquet tables with linens, china, silverware, glassware and centerpieces in accordance with event specifications
- Interacted professionally with customers and staff members to ensure satisfaction throughout the event
- Set up banquet room linens, service ware and glassware according to supervisor instructions
- Provided exceptional service to guests at corporate and social events in a professional and friendly manner
- Replenished buffet items to deliver food consistency and freshness
- Monitored dining room activity to ensure guest satisfaction
- Set dining tables, buffets and other service areas, following banquet order instructions.
Banquet Captain
Hilton Ocean Front Hotel
Cocoa Beach, FL
10.2003 - 09.2011
- Assisted catering managers with menu planning and pricing options for various occasions
- Ensured compliance with health, safety and sanitation standards in all banquet functions
- Communicated effectively with management team regarding any issues that arose during an event
- Managed the set up and breakdown of banquet events according to established guidelines
- Organized buffet tables ensuring uniform presentation of food items while adhering to health regulations
- Assessed banquet rooms ahead of events, checking for proper setup and presentation
- Provided excellent customer service to ensure satisfaction with each order
- Monitored food distribution, ensured that meals were delivered to correct recipients and that guidelines, such as those for special diets, were followed
- Successfully handled large banquet orders with minimal errors.
Education
High School Diploma -
Blue Spring North High School
Blue Springs06.2001
Skills
- Attention to Detail
- Positive Attitude
- Tableside Etiquette
- Effective Communication
- Exceptional Customer Service
- Organizational Skills
- Professional Appearance
- Food safety understanding
- Strong Work Ethic
Certification
Serve Safe Food & Alcohol
References
References available upon request
Timeline
Server
Texas Roadhouse
01.2023 - Current
Banquet Captain
Genessee Grand Hotel
11.2015 - 06.2018
Prep Line Cook
Avicollis Italian Resaurant
09.2015 - 12.2022
Banquet Server
Radisson Resort
09.2008 - 10.2012
Banquet Captain
Hilton Ocean Front Hotel
10.2003 - 09.2011
High School Diploma -
Blue Spring North High School