David Taylor
New York
Summary
I am an experienced store manager with 10+ years of experience in retail sales operations. I have managed the daily operations of multiple stores, including opening and closing procedures, inventory management, and customer service. As a current buyer with a demonstrated history of driving sales and achieving revenue goals within the retail industry. Possessing strong analytical skills, trend forecasting abilities, and exceptional negotiation expertise. Proven track record of building successful relationships with vendors and creating profitable merchandise assortments. Adept at identifying emerging trends and implementing strategic buying plans to enhance product offerings and maximize customer satisfaction. Seeking to leverage my diverse skill set and passion for fashion to contribute to a dynamic and innovative retail team.
Overview
10
10
years of professional experience
Work History
Sales Associate
Nordstrom
10.2024 - Current
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Provided product demonstrations to highlight features, benefits and value features and increase customer satisfaction.
Buyer
Buffalo Exchange
09.2023 - 10.2025
- Conducted market research and analysis to identify current trends and new styles to expand the company's product offerings
- Developed and implemented comprehensive marketing strategies to increase brand awareness and drive customer engagement
- Analyzed sales trends and market data to make informed buying decisions, leading to a 15% increase in sales revenue
- Utilized inventory management systems to optimize stock levels and minimize out-of-stock situations, improving overall customer satisfaction
- Developed and maintained strong relationships with sellers to secure favorable pricing, terms, and exclusivity agreements
- Successfully developed and implemented effective strategies to increase sales and optimize profit margins
Store Manager
Finish Line Macy's
05.2022 - 08.2023
- Managed day to day operations of retail store, including staffing, scheduling, inventory management and customer service
- Created and implemented marketing campaigns to increase store visibility to drive sales
- Maintained store budget and analyzed sales reports to identify areas of improvement
- Also monitored inventory levels and order new merchandise as needed
- Managed staff members, including hiring, training, scheduling, and performance reviews
Assistant Store Manager
Finish Line JD Sports
11.2018 - 05.2022
- Assisted store manager with the development of store marketing plans, while implementing new sales strategies to increase store revenue
- Tracked and monitored daily sales and inventory reports
- Also prepared and submitted weekly sales reports to the store manager
- Trained and coached a staff of 15+ employees on proper sales techniques and customer service
Sales Associate
H&M
10.2017 - 11.2018
- Maintained a comprehensive and up to date understanding of product lines and services
- Provided excellent customer service that exceeded customer expectations
- Collaborated with team members to complete tasks in a timely manner
Assistant Manager
Journey's
04.2016 - 11.2018
- Successfully supervised a team of up to 20 employees, delegating tasks and managing workflow
- Also trained and mentored new employees on shift operations
- Resolved customer complaints and held staff accountable for their performance
- Created and implemented new operational procedures to improve efficiency and ensure effective customer service
Shift Manager
Duane Reade
08.2015 - 09.2017
- Utilized strong decision making and problem solving skills to handle difficult customer situations
- Developed and implemented strategies to improve store productivity and efficiency
- Successfully managed shifts in a fast-paced retail environment while ensuring top-notch customer service standards
Education
in Communications -
Youngstown State University
Youngstown, Ohio05.2016
Skills
- Leadership
- Project Management
- Planning/Execution
- Decision Making
- Execution
- Technical Knowledge
- Networking/Outreach
- Problem Solving
- Communication
- Logistics
- Strategic Thinking
- Organization
- Conflict Resolution
- Sales strategies
- Product recommendations
- Customer service
- Visual merchandising
- Team leadership
Timeline
Sales Associate
Nordstrom
10.2024 - Current
Buyer
Buffalo Exchange
09.2023 - 10.2025
Store Manager
Finish Line Macy's
05.2022 - 08.2023
Assistant Store Manager
Finish Line JD Sports
11.2018 - 05.2022
Sales Associate
H&M
10.2017 - 11.2018
Assistant Manager
Journey's
04.2016 - 11.2018
Shift Manager
Duane Reade
08.2015 - 09.2017
in Communications -
Youngstown State University
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