Customer Service Representative
Lowe's
04.2025 - 09.2025
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to enhance shopping experience.
- Assisted customers with product inquiries and order status updates.
- Educated customers on product features and benefits to aid decision-making.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.