DAVID TEASDALE
Bridgeport
Summary
Results-driven Customer Service Manager adept at maintaining high productivity and efficiency in task completion. Specialize in conflict resolution, team leadership, and customer satisfaction strategies. Excel in communication, problem-solving, and adaptability to meet and exceed customer service goals.
Overview
33
33
years of professional experience
Work History
Lead Maintenance Technician
East Ohio Regional Hospital
Martins Ferry
11.2021 - Current
- Installed new systems, replacement parts and components to maintain proper operation.
- Installed new fixtures, appliances, and machinery as needed.
- Inspected and diagnosed malfunctioning heating, cooling, ventilation, and refrigeration systems.
Studio Manager
Lifetouch Portrait Studios
Triadelphia
08.1992 - 11.2021
- Maintained a per customer sales average that was either Top or in Top 1 percent of entire company every year !
- Troubleshot any technical issues that arose during productions or post-production activities.
- Recruited and trained new employees to meet job requirements.
- Managed inventory of consumable supplies such as tapes, storage drives.
- Managed studio budget, including expense tracking and financial reporting.
- Managed studio space organization and upkeep, ensuring a safe and inspiring work environment.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Maintained studio equipment and ensured all software was up to date.
Education
Associate of Science - Business Administration And Management
Belmont College
Saint Clairsville, OH06-1993
Skills
- Customer service
- Inventory management
- Sales techniques
- Shift scheduling
- Sales management
- Recruiting and interviewing
- Plumbing repairs
- Mechanical troubleshooting
- Elevator maintenance
- Electrical systems
- Steam boilers
- Flooring
- First aid and CPR
- Emergency vehicle driving
- Emergency medical response
- Hazardous materials handling
- Fire service leadership
Timeline
Lead Maintenance Technician
East Ohio Regional Hospital
11.2021 - Current
Studio Manager
Lifetouch Portrait Studios
08.1992 - 11.2021
Associate of Science - Business Administration And Management
Belmont College