Quality-driven Flight Chief with expert-level proficiency in fleet management and personnel. Methodical and organized to interface with military professionals on all levels. Offering a strong technical background with experience managing personnel.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Flight Chief
USAF
Bellevue, NE
10.2021 - Current
Manage 53 personnel, maintaining over 500 pieces of aircraft support equipment, covering 5 sections, including maintenance, inspections, support, dispatch, and flying program.
Led the Air Force's only flying aerospace ground support equipment, 9-member flying crew chief program supporting 24/7, 365 support.
Provided technical advice and assistance to subordinates when required.
Developed and implemented safety protocols for maintenance personnel.
Maintained detailed records of maintenance activity for over 500 pieces of equipment.
Supervised daily operations of assigned crews, ensuring safe and efficient operation of equipment.
Ensured compliance with Air Force regulations and standards.
Organized regular meetings with section leads to discuss any concerns or issues related to their job duties.
Updated policies and procedures and shared information with flight members prior to duty days.
Delegated projects to flight members and monitored impact to enhance effectiveness.
Flight Chief
USAF
Fairchild Air Force Base, WA
06.2021 - 10.2021
Managed 47 personnel, maintaining over 400 pieces of aircraft support equipment, covering 4 sections, including maintenance, inspections, support, and dispatch.
Provided technical advice and assistance to subordinates when required.
Developed and implemented safety protocols for maintenance personnel.
Maintained detailed records of maintenance activity for over 400 pieces of equipment.
Supervised daily operations of assigned crews, ensuring safe and efficient operation of equipment.
Ensured compliance with Air Force regulations and standards.
Organized regular meetings with section leads to discuss any concerns or issues related to their job duties.
Updated policies and procedures and shared information with flight members prior to duty days.
Delegated projects to flight members and monitored impact to enhance effectiveness.
Training Manager
USAF
Ramstein Air Force Base
01.2019 - 06.2021
Tracked and implemented training qualifications for over 35 different career fields.
Collaborated with subject matter experts to develop relevant content.
Conducted assessments to determine skill gaps of existing personnel.
Organized and coordinated training sessions for new employees.
Assisted with the development of career pathways for employees based on their individual goals and objectives.
Analyzed data to evaluate effectiveness of current training program offerings.
Created post-training evaluation surveys to measure performance improvement.
Scheduled meetings with squadron leaders to discuss future learning needs.
Implemented systems for tracking employee certifications and qualifications across departments.
Collaborated with department heads to design effective learning strategies that support organizational goals.
Researched emerging trends in Air Force learning solutions and technologies.
Developed instructional materials such as presentations, videos, simulations and online courses.
Maintained records of employee participation in all training activities.
Monitored progress of trainees through feedback from managers and supervisors.
Identified areas of improvement in existing training methods and procedures.
Managed budgeting process for training programs within the organization.
Approved new training techniques and suggested enhancements to optimize existing training programs.
Used expert platform and third-party application knowledge to customize and deliver virtual and in-person training.
Reported progress against planned activities to secure management support and achieve objectives.
Implemented training improvements to achieve desired results.
Sought and implemented continuous improvements by encouraging team to leverage new digital tools.
Consulted with senior leaders to develop and execute strategy and provide regular updates.
Benchmarked learning and development strategies using industry best practices.
Designed training schedules for new and existing employees.
Aerospace Ground Equipment Journeyman
USAF
Ramstein AFB Germany
02.2016 - 01.2019
Diagnosed malfunctions utilizing visual inspection techniques as well as specialized diagnostic tools such as multi-meters or oscilloscopes.
Performed preventive maintenance, troubleshooting and repair of aerospace ground equipment.
Maintained accurate records of all maintenance activities performed on assigned equipment.
Conducted daily inspections on assigned equipment including completion of appropriate paperwork for record keeping purposes.
Developed plans for preventative maintenance schedules based on usage patterns.
Tested components and systems using a variety of hand tools, gauges and test equipment.
Ensured that all work areas were kept clean at all times in order to comply with safety regulations.
Repaired electrical system components including generators, starters, alternators, batteries.
Provided guidance to less experienced technicians regarding diagnosis and repair techniques for complex AGE issues.
Identified potential safety hazards associated with the operation of Aerospace Ground Equipment and took corrective action when necessary.
Replaced defective parts with serviceable items while performing repairs.
Inspected AGE prior to flight operations for proper functioning according to established procedures.
Provided feedback on product performance after servicing or repairing AGE units.
Communicated regularly with customers regarding status updates on their assigned projects.
Reviewed operational logs from previous shifts to ensure accuracy and completeness of documentation.
Assisted in the installation of new or modified equipment as required by customer specifications.
Operated and maintained aircraft towing tractors, cargo loaders, air start units, ground power units and other related support equipment.
Demonstrated expertise in the use of computers to access technical manuals, schematics and wiring diagrams to effectively diagnose problems quickly and accurately.
Completed work orders in an efficient manner meeting established deadlines.
Adhered strictly to safety regulations set forth by company policies and government agencies.
Completed preventive and corrective maintenance on equipment used in aviation support, armament handling and mobile firefighting.
Estimated project costs and determined scope of work schedule for every job function.
Assessed effectiveness of NASA program policies and procedures and provided recommendations for improvement.
Met with customers onsite to better understand project requirements and discuss potential technical constraints.
Used, handled, stored and disposed of hazardous materials according to environmental standards.
Reviewed software code for bugs and applied remediation procedures to effectively alleviate issues.
Performed preventive and corrective maintenance actions to keep equipment operating at peak performance.
Kept current on practices associated with government agency guidelines for aircraft installations.
Inspected and repaired aviation ground support equipment, power plants, mechanical and hydraulic systems, fuel and ignition systems and rotor assemblies.
Performed technical planning, system integration, and verification and validation along with involved risks for total systems.
Utilized engineering methods for sound product design to meet project specifications to ensure understandable execution of calculations.
Employed testing expertise and experience to evaluate and diagnose mechanical and electrical problems.
Read and understood directives, manuals, diagrams and schematics to perform accurate work.
Managed functional analysis and requirements allocation and interface definition studies in evaluating compliance of software specifications.
Supervised and completed flight line foreign object prevention walks.
Executed corrosion control and inspection duties with minimal supervision.
Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
Utilized hand and power tools to detect and repair aircraft malfunctions and damages.
Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
Reviewed work orders and discussed with supervisors.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Completed standard inspections to assess wear and damage to vehicles.
Planned work procedures using charts, technical manuals and experience.
Disassembled and overhauled internal combustion engines, pumps and generators.
Inspected and verified dimensions and clearances of parts to verify conformance to factory specifications.
Quality Assurance Inspector
USAF
Diego Garcia Indian Ocean Territory
02.2015 - 03.2016
Collaborated with other departments within the organization, including engineering, manufacturing, sales, in order to resolve any issues related to product quality.
Documented non-conforming items found during inspections according to established guidelines.
Verified that all manufactured parts met design tolerances using precision measuring instruments such as calipers and micrometers.
Inspected incoming material for correct size, shape, color, or other characteristics as required by customer orders.
Ensured that all safety regulations were followed during inspections and tests.
Assisted with developing policies and procedures related to quality assurance standards.
Monitored production operations to identify potential problems with quality assurance.
Trained new employees in the use of inspection equipment and techniques.
Maintained accurate records of test results, inspection data, and corrective actions taken when necessary.
Provided feedback to management on process improvements needed in order to meet customer requirements.
Performed visual inspections of products to ensure product quality.
Reported repeat issues to supervisors and diagnosed source.
Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
Wrote detailed reports outlining performance, quality and defect rates.
Inspected and repaired products to meet project expectations.
Adhered to safety protocols to minimize equipment damage and avoid injuries.
Consulted with engineers to resolve quality, production, and efficiency problems.
Recommended improvement measures to production process to meet quality control standards.
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
Education
Associate of Applied Science - Aerospace Ground Equipment Technology
Community College of The Air Force
Montgomery, AL
09-2017
Skills
Organizational Leadership
National security
Personnel Supervision
Electronic warfare
Military operations
Aircraft Maintenance
Personnel Management
Safety Management
Fleet Management
Accident investigation
Information assurance
Problem-Solving
Professionalism
Team building
Goal Setting
Self Motivation
Time management abilities
Emergency Response
Maintenance Coordination
Decision-Making
Reliability
Multitasking
Documentation skills
Adaptability
Accomplishments
received multiple quarterly awards for superior performance
highly decorated for outstanding performance in deployed locations and end of tours.