Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
Sedan Driver
AirStar
01.2024 - Current
Safely transported passengers to various destinations in a timely manner
Maintained a clean vehicle at all times
Demonstrated excellent knowledge of local roads and routes to ensure efficient travel
Provided exceptional customer service, and a friendly approach to all customers to assist with their specific needs
Ensured compliance with all traffic laws and regulations to guarantee passenger safety and satisfaction.
Small Business Owner
03.2018 - Current
Successfully launched and grew a small clothing boutique in a competitive retail market, achieving consistent year-over-year revenue growth
Developed and implemented a strategic business plan that resulted in a steady increase in sales and profitability year over year
Oversaw all aspects of business operations, including inventory management, design, production and customer relations to ensure excellent customer satisfaction and loyalty
Utilized industry trends and market research to stay current and provide cutting-edge designs for clients.
City Carrier
USPS
09.2023 - 01.2024
Successfully delivered mail and packages along assigned routes in a timely and accurate manner
Sorted and organized mail for efficient delivery
Demonstrated strong attention to detail and organization skills to ensure accurate delivery of mail to correct addresses
Handled customer inquiries and resolved issues related to mail delivery in a professional and courteous manner
Followed USPS safety guidelines and regulations to ensure the security of mail and personal safety while on duty.
Merchandiser
Sam's Club
05.2017 - 09.2023
Managed inventory levels and restocking to ensure optimal product availability and reduce out-of-stock occurrences
Conducted regular store visits to assess merchandising standards and provide feedback to the store team on proper execution
Provided training and guidance to store associates on merchandising best practices and product knowledge
Ensured compliance with company standards and guidelines for product placement, pricing, and signage.
Senior Client Service Manager at Fusion CX Formerly Sequential Tech InternationalSenior Client Service Manager at Fusion CX Formerly Sequential Tech International