Summary
Work History
Education
Skills
Timeline
OperationsManager

David Terry

Prospect,ME

Summary

Dynamic Operations Manager with a proven track record at RH Lambeth Builders, excelling in team leadership and project management. Enhanced employee accountability and improved performance outcomes while ensuring compliance with policies. Skilled in inventory management and customer relationship management, driving client trust and repeat business through reliable service and effective communication.

Work History

Operations Manager

RH Lambeth Builders
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Estimator\Project Manager

RH Lambeth Builders
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
  • Prepared material orders to complete projects on time and within budget.
  • Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
  • Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
  • Analyzed designs and performed accurate cost analysis.
  • Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.

Estimator

Whitecap Builders

Contractor Sales

Viking Lumber
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Established long-term relationships with clients, resulting in increased repeat business.

Owner

Progressive Renovations
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.

Education

Landscape Horticulture

University of Maine
Orono, ME

High School Diploma -

Bucksport Highschool
Bucksport, ME
06.1985

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Inventory management
  • Staff management
  • Project management
  • Policies and procedures implementation
  • Customer relationship management
  • MS office
  • Goal setting
  • Client relationships
  • Interpersonal communication
  • Maintaining compliance

Timeline

Operations Manager

RH Lambeth Builders

Estimator\Project Manager

RH Lambeth Builders

Estimator

Whitecap Builders

Contractor Sales

Viking Lumber

Owner

Progressive Renovations

Landscape Horticulture

University of Maine

High School Diploma -

Bucksport Highschool
David Terry