David Thach
St. Petersburg
Summary
Detail-oriented professional with experience in troubleshooting, customer service, and team training. Proven ability to resolve issues, maintain quality standards, and adapt quickly in fast-paced environments. Known for communication skills, attention to detail, and a growing technical skill set focused on IT support and end-user assistance.
Overview
8
8
years of professional experience
Work History
Operator 3
Jabil
10.2023 - Current
- Reviewed customer requests for services and developed solutions that meet their needs.
- Trained new employees on operation, safety procedures and work instructions.
- Ensured compliance with company policies, procedures and regulations pertaining to safety, quality control and environmental protection.
Production Group Leader
Soho Juice Co
04.2022 - 10.2023
- Resolved customer complaints quickly and professionally while maintaining high standards of customer satisfaction.
- Ensured all safety regulations were met according to local health codes and standards.
- Troubleshot POS systems and receipt printers, minimizing operational downtime during business hours
Pharmacy Technician
CVS Pharmacy
06.2021 - 11.2022
- Adapted pharmacy management software to process prescriptions, maintain patient records, and ensure data accuracy.
- Trained new pharmacy technicians on operational procedures and best practices for accurate medication handling.
- Implemented inventory management strategies, enhancing stock control and minimizing medication shortages.
Assistant Manager
Market Basket
06.2018 - 08.2020
- Led team in daily operations, ensuring compliance with safety and quality standards.
- Collaborated with department managers to optimize workflow, increasing overall operational efficiency.
- Trained team members on register software and troubleshooting procedures to improve transaction accuracy.
Education
High School Diploma -
Hollins High School
St. Petersburg, FL06-2021
Skills
- Product assembly
- Hardware installation
- Technical support
- Time management
- Team leadership
- Problem-solving
Timeline
Operator 3
Jabil
10.2023 - Current
Production Group Leader
Soho Juice Co
04.2022 - 10.2023
Pharmacy Technician
CVS Pharmacy
06.2021 - 11.2022
Assistant Manager
Market Basket
06.2018 - 08.2020
High School Diploma -
Hollins High School