Summary
Overview
Work History
Education
Skills
Certification
Timeline
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David Thiemann

Beverly Hills,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing and market positioning. Hardworking and passionate job seeker with strong organizational. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Used Car Manager

Audi Stuart
04.2023 - Current
  • Negotiated and finalized used car pricing and contract terms.
  • Supervised and trained staff of 7, driving sales volume up 140% over 1 years.
  • Trained and mentored new sales team members.
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Marketed successfully through social media at no additional cost to dealership.
  • Managed sourcing, purchasing and showroom delivery of pre-owned inventory.
  • Assisted with vehicle appraisals and location of desired vehicles for purchase.
  • Conducted end-of-month profit reporting for all used vehicle sales.
  • Managed budget and increased net profit of Used Car Department.
  • Increased Turn rate of inventory from 60 days to 33 days
  • Increased Used Cart PVR over $1000 per copy

Sales Director

Plattner Automotive Group
11.2022 - 04.2023
  • Hired, trained and built high-performing team of sales representatives.
  • Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
  • Boosted profits through effective supervision of entire sales department.
  • Solved complex problems to increase sales effectiveness and streamline business direction.
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
  • Exceeded sales goals through effective time management and resource allocations.
  • Increased profits by 120% through effective recoveries and sales.
  • Increased retail customer volume by 140% within first quarter.

General Sales Manager

Jenkins Auto Group
05.2022 - 11.2022
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Maintained extensive knowledge of company products and services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed and implemented comprehensive salesperson training program.
  • Upheld company policies and implemented standards fairly.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Evaluated performance against goals and implemented appropriate development plans.

General Manager

Cronin Toyota Nissan Of Richmond
09.2017 - 04.2022
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Formulated policies and procedures to streamline operations.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Trained new employees on proper protocols and customer service standards.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Used Car Director

Kerry Automotive
11.2016 - 08.2017
  • Planned forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
  • Directed advertising and promotional campaigns with 120% return on investment, resulting in $200k in profits.
  • Maintained operations in accordance with used car sales laws.
  • Analyzed trade-in vehicle evaluations prior to sales agreements.
  • Oversaw used vehicle reconditioning to quickly prepare for sales and safeguard stock quality.
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
  • Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
  • Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
  • Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
  • Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Special Finance Director

Joseph Toyota
03.2012 - 11.2016
  • Set clear departmental objectives and developed effective strategies to achieve targeted goals.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Generated financial and operational reports to assist management with business strategy.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Assisted with recruiting, interviewing and hiring new department employees.
  • Established and enforced controls on revenue and expenses to protect company assets.
  • Identified partnership opportunities and established favorable business connections.
  • Maintained contracts, funding and profits of deals

Education

High School Diploma -

Fontana High School
Fontana, CA
04.1995

Skills

  • Accounts Payable and Accounts Receivable
  • Business Forecasting
  • Performance Optimization
  • Vehicle System Analysis
  • Analyzing Profitability
  • Retail Industry Experience
  • Originality and Creativity
  • Operational Efficiency
  • Delegation and Supervision
  • Staff Coaching and Training
  • Regulatory and Legal Compliance
  • Reporting and Performance Analysis
  • Manage Employees
  • Quality Standards
  • Recruitment and Training
  • Superior Work Ethic
  • Plan Sales

Certification

NCM - GM1 and GM2

NCM - Fixed Ops

Certified Police Office

Timeline

Used Car Manager

Audi Stuart
04.2023 - Current

Sales Director

Plattner Automotive Group
11.2022 - 04.2023

General Sales Manager

Jenkins Auto Group
05.2022 - 11.2022

General Manager

Cronin Toyota Nissan Of Richmond
09.2017 - 04.2022

Used Car Director

Kerry Automotive
11.2016 - 08.2017

Special Finance Director

Joseph Toyota
03.2012 - 11.2016

High School Diploma -

Fontana High School

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David Thiemann