Summary
Overview
Work History
Education
Skills
Timeline
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David Thom

Homewood

Summary

Dynamic and results-driven professional with a proven track record at Ram Jack, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and achieving a 50% closing rate as a General Sales Manager. Adaptable and skilled in problem-solving, with a strong sales background and a friendly, positive attitude.

Overview

14
14
years of professional experience

Work History

Driveline Professional

Fleet Pride
08.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Security Officer

Files Security
04.2020 - 08.2022
  • Responded quickly to incidents and assessed active situations for security.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
  • Checked personnel ID badges and issued temporary credentials to visitors.

General Sales Manager

Alabama Ram Jack Foundation Solutions
01.2012 - 03.2020
  • Continuously met fifty percent closing rate.
  • Performed all duties required to successfully operate on a daily basis, such as: sales, product installation, and occasional construction overview.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Inspected commercial and residential structures for foundation and water issues and created a structural repair plan.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.

Education

High School Diploma -

Hoover High Schoole
Hoover

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Computer skills
  • Active listening

Timeline

Driveline Professional

Fleet Pride
08.2022 - Current

Security Officer

Files Security
04.2020 - 08.2022

General Sales Manager

Alabama Ram Jack Foundation Solutions
01.2012 - 03.2020

High School Diploma -

Hoover High Schoole

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