Talented professional with strong problem-solving abilities, willingness to adapt and pivot when necessary in changing markets and demands. Excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
48
48
years of professional experience
Work History
Founder and President
Thomas Fulfillment, Inc.
01.2006 - Current
Founded and operated a successful Fulfillment business for 29 years, overseeing all aspects of operations
Developed and implemented strategic business plans to drive growth and increase profitability
Managed a team of employees, providing leadership, guidance, and support
Established strong vendor relationships to negotiate favorable pricing terms and improve supply chain efficiency
Created effective marketing strategies to promote the business and attract new customers
Utilized social media platforms to expand brand awareness and engage with target audience
Maintained high levels of customer satisfaction through exceptional service delivery
Implemented quality control processes to ensure consistent product/service excellence
Implemented inventory management system reducing stockouts
Served as the primary point of contact for all customer inquiries or concerns resolving issues promptly
Chief Operating Officer
Thomas Graphics and Digital Printing
01.1977 - 01.1996
Developed and implemented cutting edge technology in digital printing
Established strong relationships with vendors, suppliers, and partners to negotiate favorable contracts terms and ensure timely delivery of goods/services
Breaking ground with new and changing technology
Working with and blending new printing techniques with old
Coordinating and working outside the box to create advertising programs
Managing teams and workflows to cut costs and time
Developed and implemented operational policies, procedures, and systems to optimize efficiency, productivity, and profitability
Collaborated with senior leadership to develop long-term business strategies and plans for sustainable growth
Optimized supply chain management processes resulting in reduction in lead time from order placement to delivery
Streamlined inventory management system resulting in reduction in stockouts and overstock situations
Managed the entire print production process, from prepress to final delivery, ensuring timely and accurate completion of all projects
Collaborated with clients to understand their printing needs and provided expert advice on design, materials, and finishing options
Implemented quality control measures to guarantee that all printed materials met or exceeded client expectations
Developed and maintained relationships with vendors to ensure reliable supply chain management for print production needs
Performed regular maintenance on printing machinery to minimize downtime and maximize productivity
Utilized color management tools and software to achieve accurate color reproduction in printed materials
Implemented sustainable practices in print production processes by reducing waste generation through recycling initiatives
Collaborated with graphic designers to optimize artwork files for optimal print quality while minimizing file size
Managed inventory levels of paper stock, ink cartridges, toners, and other consumables necessary for print production operations
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
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