Summary
Overview
Work History
Education
Skills
Timeline
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David Thompson

Yukon

Summary

Dynamic leader with a proven track record at Lowe's, adept in team management and strategic merchandising. Excelled in boosting sales through innovative displays and effective team training, enhancing customer experience and store operations. Skilled in relationship building and inventory control, achieving significant employee retention and sales growth.

Overview

20
20
years of professional experience

Work History

Specialty Assistant Store Manager

Lowe's
04.2020 - Current
  • Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
  • Oversaw visual merchandising efforts, creating attractive product displays that drew customer attention and boosted sales.
  • Managed vendor relationships to ensure timely delivery of products and maintain strong lines of communication between all parties involved in the supply chain process.
  • Balanced staff schedules to ensure adequate coverage during high-traffic periods without sacrificing employee morale.
  • Established a culture of continuous improvement within the team by providing constructive feedback during performance evaluations.
  • Analyzed sales data to identify trends, areas for improvement, and opportunities for growth within the store.
  • Fostered a positive work environment, leading to increased employee retention rates and overall job satisfaction.

Grocery Team Lead

Publix
01.2018 - 04.2020
  • Enhanced store appearance by designing visually impactful displays that attracted customer attention.
  • Streamlined inventory management for efficient stock replenishment and accurate tracking.
  • Implemented effective merchandising techniques to enhance product visibility and drive sales.
  • Managed daily operations of the grocery department, ensuring smooth workflow and timely task completion.
  • Assisted in budget preparation for the grocery department by analyzing historical data on sales trends.
  • Resolved customer complaints promptly, maintaining excellent relationships with patrons.

Assistant Store Manager

Walmart
01.2005 - 01.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Education

High School Diploma -

Choctaw High School
Choctaw, OK
05.2005

Skills

  • Store operations
  • Team management
  • Task delegation
  • Tech-savviness
  • Promotions planning
  • Employee engagement
  • Customer service
  • Problem-solving
  • Customer experience
  • Verbal and written communication
  • Relationship building and management
  • Goals and performance
  • Store opening and closing
  • Inventory counting
  • Business development and planning
  • Hiring and training
  • Inventory control
  • Strategic merchandising
  • Sales strategies
  • Retail operations
  • Sales growth
  • Sales expertise

Timeline

Specialty Assistant Store Manager

Lowe's
04.2020 - Current

Grocery Team Lead

Publix
01.2018 - 04.2020

Assistant Store Manager

Walmart
01.2005 - 01.2018

High School Diploma -

Choctaw High School

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David Thompson