Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Consultant
Asylum Application Help Center
New York City, NY
11.2023 - Current
Worked closely with legal experts and consultants to ensure accurate and timely submission of asylum, TPS, and EAD applications, resulting in favorable outcomes for numerous migrants.
Met all NYC program guidance and reporting requirements.
Successfully worked alongside interpreters, whenever necessary.
Senior Case Manager
MedRite
New York City, United States
03.2023 - 11.2023
Oversaw the work of a team comprising more than 20 Case Workers, focused on aiding newly arrived Asylum Seekers.
Maintained and updated records of migrant applications for Government Assistance
Produced measurable outcomes for social advancement of migrants across various HERRC sites within NYC H+H.
Developed tailored assessments to accurately identify individual service requirements and care needs, contributing to improved outcomes across 8 shelter sites.
Provided immediate support for shelter residents in crisis situations related to mental health and domestic violence at multiple locations.
Disaster Response Coordinator
BCFS Emergency Services
Carrizo Springs, TX
02.2022 - 03.2023
Led and managed a team of 80+ contractors, ensuring the housing of unaccompanied migrant children.
Organized and ensured the safe journey of children from the US/Mexico border to their respective guardians and homes in multiple states.
Implemented measures to guarantee prompt and efficient response to security incidents through incident response plan.
Disaster Case Manager
BCFS Emergency Services
Carrizo Springs, TX
11.2020 - 02.2022
Effectively managed a caseload of 200 cases, resulting in the successful re-homing of over 400 undocumented migrant children.
Developed and implemented disaster case management plans for individuals and families affected by disasters.
Provided comprehensive case progress reports for management review.
Verified eligibility criteria for various programs according to established guidelines.
Education
Master of Science - Intelligence Analysis
Johns Hopkins University
Baltimore, MD
05-2020
Bachelor of Science - Cognitive Science
University of California - Los Angeles
Los Angeles, CA
06-2019
High School Diploma -
University Preparatory School
Victorville, CA
05-2015
Ph.D. - Psychology
Columbia University in The City of New York
New York, NY
Skills
Documentation and Case Management
Crisis Intervention
Staff Management
Client Requirements Assessment
Operations Analysis
Cultural Awareness
Health and safety compliance
Team Development
Certification
CPR Certification (Cardiopulmonary Resuscitation)
Hazardous Waste Operations & Emergency Response Training
EMT Certification (Emergency Medical Technician)
CNA Certification (Certified Nursing Assistant)
CEM Certification (Certified Emergency Manager)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Consultant
Asylum Application Help Center
11.2023 - Current
Senior Case Manager
MedRite
03.2023 - 11.2023
Disaster Response Coordinator
BCFS Emergency Services
02.2022 - 03.2023
Disaster Case Manager
BCFS Emergency Services
11.2020 - 02.2022
Master of Science - Intelligence Analysis
Johns Hopkins University
Bachelor of Science - Cognitive Science
University of California - Los Angeles
High School Diploma -
University Preparatory School
Ph.D. - Psychology
Columbia University in The City of New York
CPR Certification (Cardiopulmonary Resuscitation)
Hazardous Waste Operations & Emergency Response Training
EMT Certification (Emergency Medical Technician)
CNA Certification (Certified Nursing Assistant)
CEM Certification (Certified Emergency Manager)
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