Adept at crew management and enhancing jobsite safety, my tenure at Queen Annes County Commissioner's office saw me lead by example, significantly reducing work-related injuries. Skilled in heavy machinery operation and fostering team cohesion, I excel in project execution while maintaining a professional appearance and prioritizing efficiency.
Hi, I’m
David Torres
Chester,MD
Summary
Overview
18
years of professional experience
Work History
Queen Annes County Commissioner's
Utility Crew Leader
06.2006 - 10.2024
Job overview
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Established and enforced policies and procedures to maintain high standards of work.
- Cleaned and maintained tools, equipment and worksites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Used variety of hand and power tools to complete tasks.
- Managed safe and efficient use of tools and equipment on construction sites.
- Inspected tools and equipment to maintain safety and efficiency.
- Followed instructions and safety protocols while operating machinery and equipment.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Operated forklifts and boom lifts to complete various tasks.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Mixed and poured concrete for variety of projects.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Love Point Deli
Sales Associate
06.2010 - 01.2020
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Kent Island High SchoolStevensville, MD
High School Diploma from Computer Science
05.2002
University Overview
Skills
- Quality control
- Crew oversight
- Employee management
- Documentation and reporting
- Jobsite safety
- Maintenance and repair
- Work Planning and Prioritization
- Supply management
- OSHA
- New hire training
- Project planning
- Job site evaluation
- Machinery repairs
- Professional appearance
- Proactive problem-solving
- Safety guidelines
- Heavy lifting
- Equipment maintenance
- Team management
- Crew coordination
- Crew management
- Verbal and written communication
- Job assignments
- Work task assignments
- Multitasking and organization
- Heavy machinery operation
Timeline
Sales Associate
Love Point Deli
06.2010 - 01.2020
Utility Crew Leader
Queen Annes County Commissioner's
06.2006 - 10.2024
Kent Island High School
High School Diploma from Computer Science
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