Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

David Townley

Portland,OR

Summary

Adept at fostering customer relationships and boosting sales, I excelled at Damerow Ford by implementing effective sales strategies and delivering exceptional service. My expertise in customer engagement and active listening led to significant market penetration and a loyal customer base. Achievements include surpassing sales targets and expanding the customer base through strategic prospecting. Sales professional prepared for this role with record of achieving significant sales milestones. Known for reliability in team settings and adaptability to changing market conditions. Skilled in client engagement and proficient in closing deals. Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results. Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset. Knowledgeable [Desired Position] with solid background in sales and proven ability to drive revenue growth. Successfully built client relationships and consistently met sales targets. Demonstrated effective communication and negotiation skills. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Dedicated sales professional offering experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Salesperson

Damerow Ford
10.2024 - 01.2025
  • Increased customer satisfaction by providing personalized product recommendations and attentive service.
  • Resolved customer concerns, fostering trust and enhancing brand reputation.
  • Conducted market research to identify emerging trends and customer preferences.
  • Developed sales strategies to penetrate new markets and expand customer base.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.

Salesman

Courtesy Ford-lincoln Mercury
04.1996 - 09.2024
  • Conducted market analysis to identify potential sales opportunities.
  • Facilitated product demonstrations to showcase features and benefits.
  • Resolved customer inquiries and concerns, fostering trust and satisfaction.
  • Increased customer loyalty by building strong relationships through regular follow-ups and personalized service.
  • Managed customer databases to track interactions and improve service.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.

Sales Rep. Ligting Speacailist

Oregon Lighting
06.1989 - 09.1993
  • Provided exceptional service by addressing customer concerns promptly.
  • Analyzed client feedback to identify areas for service improvement.
  • Developed training materials to support new team members in understanding product offerings.
  • Achieved high customer satisfaction ratings by actively listening to client needs and providing tailored solutions.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
  • Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
  • Provided valuable input resulting in new opportunities for growth and development.
  • Contributed to team sales goals by upselling products and services to customers.
  • Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
  • Collaborated with team members to achieve monthly sales targets.
  • Addressed constituent feedback by amending proposed bills, thereby aligning more closely with community's needs.
  • Fostered strong relationships with local business leaders, promoting economic development within district.

Education

High School Diploma -

Circle High Scool
Circle, MT
05-1983

Skills

  • Customer service
  • Customer engagement
  • Sales process
  • Active listening
  • Negotiation
  • Sales presentations
  • Product description
  • Social selling
  • Relationship selling
  • Business development
  • Prospecting clients
  • Referral marketing

Accomplishments

  • Grew territory from $60000 to $75000.
  • Successfully launched . fords and lincolns
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Salesforce Certified Administrator - Salesforce.
  • Negotiation Skills for the Professional Certificate – eCornell.
  • Customer Service and Sales Credential – National Retail Federation Foundation.
  • Certified Professional Sales Person (CPSP) - National Association of Sales Professionals (NASP).
  • Certified Inside Sales Professional (CISP) - American Association of Inside Sales Professionals (AA-ISP).

Languages

English
Full Professional

Interests

  • Volunteer Travel
  • Backpacking and Hiking
  • Documenting and sharing travel experiences
  • Train Travel
  • Road Trips

Timeline

Salesperson

Damerow Ford
10.2024 - 01.2025

Salesman

Courtesy Ford-lincoln Mercury
04.1996 - 09.2024

Sales Rep. Ligting Speacailist

Oregon Lighting
06.1989 - 09.1993

High School Diploma -

Circle High Scool
David Townley