Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Truong

Winter Park,FL

Summary

Personable Door Salesman offering 10-year background directly selling roofs by going door-to-door. Aggressive yet friendly individual with proven track record of successfully negotiating contracts and fostering customer satisfaction. Persistent sales leader with long history of creating successful partnerships and providing highest level of customer service. Extensive knowledge of industry and importance of staying up to date with changing regulations and standards. Strong multitasking, organizational and prioritization skills. Results-driven, resilient and proactive.

Overview

22
22
years of professional experience

Work History

Contractor Project Manager

Sheegog Contracting
06.2022 - Current
  • Identified resource needs early in the planning process to facilitate smooth execution of projects without delays or bottlenecks.
  • Fostered strong relationships with subcontractors, ensuring timely delivery of materials and services for project success.
  • Enhanced client satisfaction through consistent updates, transparent reporting, and prompt resolution of issues
  • Secured new business opportunities by delivering high-quality work that exceeded client expectations consistently.
  • Managed change requests efficiently to minimize disruptions while still accommodating client demands or unforeseen circumstances.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Conducted thorough risk assessments to proactively address potential roadblocks or delays in project timelines.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Contractor Project Manager

3MG Roofing
07.2019 - 04.2022
  • Identified resource needs early in the planning process to facilitate smooth execution of projects without delays or bottlenecks.
  • Fostered strong relationships with subcontractors, ensuring timely delivery of materials and services for project success.
  • Enhanced client satisfaction through consistent updates, transparent reporting, and prompt resolution of issues
  • Secured new business opportunities by delivering high-quality work that exceeded client expectations consistently.
  • Managed change requests efficiently to minimize disruptions while still accommodating client demands or unforeseen circumstances.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Conducted thorough risk assessments to proactively address potential roadblocks or delays in project timelines.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Construction Project Manager

Carroll Bradford Roofing
06.2015 - 05.2019
  • Identified resource needs early in the planning process to facilitate smooth execution of projects without delays or bottlenecks.
  • Fostered strong relationships with subcontractors, ensuring timely delivery of materials and services for project success.
  • Enhanced client satisfaction through consistent updates, transparent reporting, and prompt resolution of issues
  • Secured new business opportunities by delivering high-quality work that exceeded client expectations consistently.
  • Managed change requests efficiently to minimize disruptions while still accommodating client demands or unforeseen circumstances.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Conducted thorough risk assessments to proactively address potential roadblocks or delays in project timelines.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Bartender

Firebirds Wood Fired Grill
04.2014 - 05.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversations
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Server

Seasons 52
10.2013 - 03.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Bartender

Bahama Breeze
02.2012 - 09.2013
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

Bartender

Kobe Steakhouse
09.2004 - 05.2012
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.

Grocery Bagger

Whole Foods Market Inc
02.2002 - 09.2003
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Retrieved items for customers and verified prices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.

Education

Associate of Arts - Business Administration

Valencia College
Orlando, FL
08.2013

High School Diploma -

Winter Park High School
Winter Park, FL
05.2005

Skills

  • Building rapport
  • Objection handling
  • Customer Service
  • Closing Technique
  • Product Knowledge
  • Follow-up skills
  • Documentation Control
  • Phone and Email Etiquette
  • Work Planning and Prioritization
  • Documentation And Reporting
  • Project Management
  • Estimating
  • Building Codes
  • Status Updates
  • Work Breakdown Structure
  • Bid Evaluation
  • Change order management
  • Sales Strategies
  • Leads Prospecting
  • Building Customer Loyalty
  • Data entry experience

Timeline

Contractor Project Manager

Sheegog Contracting
06.2022 - Current

Contractor Project Manager

3MG Roofing
07.2019 - 04.2022

Construction Project Manager

Carroll Bradford Roofing
06.2015 - 05.2019

Bartender

Firebirds Wood Fired Grill
04.2014 - 05.2015

Server

Seasons 52
10.2013 - 03.2014

Bartender

Bahama Breeze
02.2012 - 09.2013

Bartender

Kobe Steakhouse
09.2004 - 05.2012

Grocery Bagger

Whole Foods Market Inc
02.2002 - 09.2003

Associate of Arts - Business Administration

Valencia College

High School Diploma -

Winter Park High School

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David Truong