Adept at leading with resilience, I enhanced safety and efficiency at STARR COUNTY SHERIFF’S OFFICE by implementing rigorous contraband reduction protocols and fostering a culture of continuous learning among staff. My background spans from correctional oversight to customer-focused roles, blending hard skills like inmate supervision with soft skills in staff coaching and adaptability.
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Resourceful and dedicated with motivational leadership, training and employee supervision experience.
Overview
6
6
years of professional experience
Work History
CORRECTIONAL OFFICER
STARR COUNTY SHERIFF’S OFFICE
12.2024 - Current
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Booked new inmates into facility and processed inmates for release.
Barista Trainer
Starbucks
04.2022 - 12.2024
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Improved barista skills through one-on-one training sessions and practical demonstrations.
Taught proper procedures and strategies for success to new employees.
Handled cash and processed payments accurately to avoid errors.
Customized training strategies based on individual barista knowledge, experience, and strengths.
Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
Increased employee retention by fostering a positive, supportive work atmosphere.
Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
Deckhand
Callan Marine LTD
08.2021 - 10.2021
Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
Inspected and maintained deck equipment and supplies.
Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
Followed safety protocols and procedures to prevent accidents.
Operated winches, cranes, and other deck machinery proficiently, resulting in efficient completion of tasks.
Provided necessary support during docking maneuvers, contributing to successful berthing at various ports.
Repaired, maintained and cleaned.
Laborer
Oberg Farms
09.2018 - 10.2018
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Loaded and unloaded materials onto trucks and trailers.
Cleaned and maintained tools, equipment and worksites.