Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

David Tsocano

Roma

Summary

Adept at leading with resilience, I enhanced safety and efficiency at STARR COUNTY SHERIFF’S OFFICE by implementing rigorous contraband reduction protocols and fostering a culture of continuous learning among staff. My background spans from correctional oversight to customer-focused roles, blending hard skills like inmate supervision with soft skills in staff coaching and adaptability.

Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.

Resourceful and dedicated with motivational leadership, training and employee supervision experience.

Overview

6
6
years of professional experience

Work History

CORRECTIONAL OFFICER

STARR COUNTY SHERIFF’S OFFICE
12.2024 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Booked new inmates into facility and processed inmates for release.

Barista Trainer

Starbucks
04.2022 - 12.2024
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Handled cash and processed payments accurately to avoid errors.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Increased employee retention by fostering a positive, supportive work atmosphere.
  • Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.

Deckhand

Callan Marine LTD
08.2021 - 10.2021
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Inspected and maintained deck equipment and supplies.
  • Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
  • Followed safety protocols and procedures to prevent accidents.
  • Operated winches, cranes, and other deck machinery proficiently, resulting in efficient completion of tasks.
  • Provided necessary support during docking maneuvers, contributing to successful berthing at various ports.
  • Repaired, maintained and cleaned.

Laborer

Oberg Farms
09.2018 - 10.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.
  • Operation of skidsteer and small semi trucks.

Education

Associate of Science - Criminal Justice

South Texas College
McAllen, TX
08-2024

High School Diploma -

Roma High School
Roma, TX
05-2021

Skills

  • Leadership experience
  • Safety awareness
  • Heavy lifting
  • Willingness to learn
  • Punctual and reliable
  • Inmate supervision
  • Customer service
  • Physical strength
  • Correctional facility procedures
  • Policy enforcement
  • Adaptability in conditions
  • Staff coaching
  • Repetitive work
  • Inmate monitoring

Languages

Spanish
Native or Bilingual

Timeline

CORRECTIONAL OFFICER

STARR COUNTY SHERIFF’S OFFICE
12.2024 - Current

Barista Trainer

Starbucks
04.2022 - 12.2024

Deckhand

Callan Marine LTD
08.2021 - 10.2021

Laborer

Oberg Farms
09.2018 - 10.2018

Associate of Science - Criminal Justice

South Texas College

High School Diploma -

Roma High School
David Tsocano