David Tucker
Reidsville,NC
Summary
Driven HVAC Installer and Customer Service Associate with a proven track record at Morris Heating & Cooling and Lowes Home Improvement. Excelled in ductwork installation and delivering exceptional customer service, consistently achieving positive outcomes. Skilled in electrical wiring and adept at fostering team collaboration, I focus on surpassing client expectations and resolving complex issues efficiently.
Overview
3
3
years of professional experience
Work History
HVAC Installer
Morris Heating & Cooling
05.2024 - Current
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
Custumer Service Associate
Lowes Home Improvment
02.2022 - 05.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Rockingham County High School
Wentworth, NC06.2021
Skills
- System Installation
- Ductwork Installation
- Electrical Wiring
- Sheet Metal Fabrication
- Leak Testing
- Thermostat Installation
- Duct Sizing and Design
- Customer Service
- Team Collaboration
- Problem Resolution
Timeline
HVAC Installer
Morris Heating & Cooling
05.2024 - Current
Custumer Service Associate
Lowes Home Improvment
02.2022 - 05.2024
High School Diploma -
Rockingham County High School
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