Results-driven Sales Manager with a strong background at Grote Automotive, recognized for surpassing sales objectives and improving team dynamics through effective training programs. Proficient in negotiating financing solutions and enhancing customer satisfaction, with a focus on innovative marketing strategies that increase brand awareness.
Overview
9
9
years of professional experience
Work History
Sales Manager
Grote Automotive
02.2025 - 09.2026
Collaborated with team members to refine sales processes and improve efficiency.
Engaged with customers to gather feedback and assess satisfaction levels.
Assisted in developing marketing strategies to increase brand awareness.
Participated in training sessions to enhance product knowledge and sales techniques.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Built long-lasting client relationships through excellent customer service and consistent followups.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
Maximized profitability by negotiating and structuring optimal automotive financing deals.
Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
Sales Associate
Apple Sport Automotive Group
05.2024 - 02.2025
Cultivated relationships with customers to enhance satisfaction and loyalty.
Demonstrated vehicle features and benefits to prospective buyers.
Provided training and mentorship to new sales associates on best practices and techniques.
Increased dealership sales by proactively engaging with potential customers and showcasing vehicle features.
Assisted in marketing efforts such as creating promotional materials and updating online listings to attract new customers to the dealership.
Conducted thorough product research and attended training sessions to maintain expert knowledge of current automotive trends and models.
Negotiated trade-in values fairly while balancing customer satisfaction with dealership profitability objectives.
Boosted dealership reputation through active participation in community events, fostering positive relationships with local businesses and potential clients.
Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
Closed deals efficiently by guiding buyers through paperwork processes, ensuring accuracy of information provided, and answering any questions along the way.
Negotiated purchase prices and explained sales, warranty, and optional products.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Sales Advisor
Mcleod Auto Sales
04.2022 - 05.2024
Built rapport with customers to understand their needs and recommend suitable vehicles.
Conducted vehicle presentations, highlighting features and benefits to enhance customer engagement.
Utilized CRM software to track leads, manage customer relationships, and follow up on prospects.
Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Delivered exceptional customer service, addressing concerns and resolving issues promptly.
Developed strong relationships with customers for repeat business and referrals.
Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
Streamlined sales process with efficient organization of client information and follow-up communications.
Increased dealership revenue through effective negotiation and closing techniques.
Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
Sales Associate
Jack Hilliard Distribution
11.2017 - 04.2022
Managed inventory levels, ensuring product availability while minimizing stock discrepancies.
Executed visual merchandising strategies, optimizing product displays to drive sales and attract customers.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Increased sales revenue through effective product recommendations tailored to individual customers.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Supported store leadership in implementing new merchandising strategies to improve product positioning.
Social Worker-Rock Island High School at Rock Island Milan School District 41Social Worker-Rock Island High School at Rock Island Milan School District 41