David Tyler
Anchorage,AK
Summary
Proven in enhancing kitchen efficiency and customer satisfaction, a diligent culinary professional with a history at Holland America Line excels in safe food handling and teamwork. Mastered ingredient preparation and recipe adherence, significantly reducing waste. Known for reliability and problem-solving, consistently delivering high-quality meals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Pizza Cook
Holland America Line
05.2024 - Current
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Monitored and maintained clean working areas and cooking surfaces.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Assisted coworkers during busy periods by multitasking between various stations when necessary, reinforcing teamwork within the establishment.
- Enhanced customer satisfaction by consistently preparing high-quality pizza and maintaining timely service.
- Demonstrated adaptability by quickly learning new recipes and techniques as menu items evolved, ensuring a seamless transition for customers.
- Managed time effectively during shifts to prioritize tasks and complete them within designated timelines, minimizing downtime in the kitchen.
- Ensured consistency in dough preparation according to company recipe standards, resulting in uniform crust texture across all pizzas served.
- Unloaded delivery truck to place food items and ingredients in designated space.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Promoted an atmosphere of positivity and professionalism through maintaining high personal standards of cleanliness, punctuality, and work ethic.
- Utilized strong communication skills to coordinate with front-of-house staff regarding special requests or dietary restrictions from customers.
Front of House Staff Member
Vail Resorts Inc
11.2017 - 04.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Reduced wait times for customers by efficiently managing tables turnover rates during high-volume shifts.
- Safeguarded the establishment''s reputation by strictly adhering to local health regulations and food safety guidelines during daily tasks.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Greeted customers and answered inquiries regarding menu items and specials.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Broiler Cook, Batch Cook, Line Cook
Xanterra Travel Collection
06.1995 - 09.2016
- Collaborated with team members to ensure smooth operations during peak service hours.
- Adhered to strict temperature control guidelines for both raw ingredients and prepared dishes, ensuring optimal flavor profiles and safe consumption.
- Maintained a safe working environment by adhering to proper knife handling techniques and equipment usage guidelines.
- Assisted in training new staff members on broiler station procedures, ensuring continuity of quality across shifts.
- Earned a reputation for reliability and commitment to quality through consistent punctuality, strong work ethic, and dedication to the craft of cooking.
- Contributed to the restaurant''s positive reputation by consistently providing high-quality, flavorful meals.
- Developed mastery over multiple broiler station tasks, allowing for seamless coverage during absences or high-demand situations.
- Enhanced kitchen efficiency by preparing and cooking dishes according to standardized recipes and specifications.
- Ensured food safety by maintaining high standards of cleanliness, organization, and storage in all work areas.
- Received commendations from management for consistent adherence to recipe specifications and presentation standards.
- Reduced food waste by accurately portioning ingredients and monitoring inventory levels for freshness.
- Maintained open lines of communication with the executive chef, offering suggestions to improve kitchen operations and streamline processes.
- Demonstrated exceptional time-management skills by juggling multiple orders simultaneously while maintaining attention to detail.
- Continually updated knowledge of industry best practices through ongoing training sessions and professional development opportunities.
- Helped maintain streamlined kitchen workflow through effective communication with fellow cooks and front-of-house staff.
- Supported kitchen staff during busy periods, assisting with various tasks as needed for efficient service delivery.
- Increased customer satisfaction with timely preparation and presentation of appetizing broiler dishes.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Prepared and served various food items in fast-paced Cafeteria environment.
- Monitored food quality and presentation to maintain high standards.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Measured and mixed ingredients according to precise recipes for best results.
- Prepared large volumes of food for special events, ensuring consistency in taste and presentation.
- Consistently met tight deadlines for meal preparation, ensuring customer satisfaction and maintaining kitchen operations flow.
- Contributed to a positive and inclusive work environment by consistently demonstrating effective communication skills and teamwork.
- Reduced waste by properly storing leftover ingredients for future use or repurposing into new dishes.
- Enhanced meal quality by carefully measuring ingredients and consistently following recipes.
- Maintained a clean and sanitary work environment, reducing the risk of cross-contamination and foodborne illnesses.
- Adapted quickly to changing priorities in a fast-paced kitchen environment without compromising dish quality or safety standards.
- Streamlined batch cooking process by implementing effective portion control techniques.
- Worked with large vats, paddles and agitators to blend, mix and heat raw materials.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared mixtures by properly filling kettles, pressure cookers and other processing containers with exact ingredients in accurate proportions.
- Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
- Sorted final products according to specified regulatory, customer or company standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Verified proper portion sizes to consistently attain high food quality standards.
Education
High School Diploma -
Murdock High School
Winchendon, MASkills
- Cleaning and sanitation
- Safe Food Handling
- Promotional support
- Quality Control
- Sauce making
- Food presentation
- Food Preparation
- Ingredient Preparation
- Sanitation Practices
- Allergen awareness
- Ingredient Selection
- Food Production
- Knife Skills
- Kitchen Organization
- Spoilage prevention
- Portion Control
- Temperature Control
- Special dietary accommodations
- Order Preparation
- Heavy Lifting
- Weights and Measurements
- Product Stocking and Rotating
- Ingredients Preparation
- Supply Restocking
- Health Code Compliance
- Dependable and Responsible
- Order Taking and Processing
- Attention to Detail
- Recipe Adherence
- Order Accuracy
- Teamwork and Collaboration
- Food Safety
- Kitchen Equipment Operation
- ServSafe Certification
- Efficient multitasking
- Equipment Cleaning and Maintenance
- Reliable and Responsible
- Problem-solving abilities
- Multitasking
- Collaboration and Teamwork
- Multitasking Abilities
- Problem-Solving
- Time Management
Accomplishments
When I was working FOH, I was able to quickly resolve issues that some customers were having, brought them from "angry" to "very happy" within a matter of minutes. Honestly 99% of providing customer satisfaction is just listening closely and asking questions.
I received several awards while working for Xanterra. I was a "star player" of theirs for a time. (to use Football terminology)
I have been highly recommended by several Chefs over the years.
Strong moral and ethical approach to work. Right is Right, Wrong is Wrong, no grey areas!
Certification
- ServSafe Training (Renewed 2023)
- Forklift License (2014)
- Certified TIPS, Vail Resorts - Winter 2023
- Alaska Food Handlers Card, Holland America - Summer 2024
Timeline
Pizza Cook
Holland America Line
05.2024 - Current
Front of House Staff Member
Vail Resorts Inc
11.2017 - 04.2024
Broiler Cook, Batch Cook, Line Cook
Xanterra Travel Collection
06.1995 - 09.2016
High School Diploma -
Murdock High School
- ServSafe Training (Renewed 2023)
- Forklift License (2014)
- Certified TIPS, Vail Resorts - Winter 2023
- Alaska Food Handlers Card, Holland America - Summer 2024
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