David Urbaniak
Bay City
Summary
Dynamic leader with extensive experience at Delta College, excelling in strategic planning and data-driven decision making. Proven track record in enhancing student success through effective advising and collaboration. Strong interpersonal skills and a commitment to customer service excellence have driven significant improvements in program effectiveness and student engagement.
Overview
34
34
years of professional experience
Work History
Interim Director of Advising
Delta College
02.2025 - Current
- Report to the Dean of Student Services overseeing the operations of the Academic Advising office and front desk customer service area including the supervision of up to twenty staff.
- Provide leadership of the department by assessing needs of Delta College students, making data-based decisions, collaborating with other college offices, faculty, Academic Coordinators and Academic Associate Deans.
- Work closely with Student Educational Services Leadership to provide Strategic Planning by analyzing student progress towards meeting educational goals.
- Work closely with Student Success Technologist planning outreach strategies to student populations including the use of text, email, telephone, assign tasks, and other methods to best utilize the resources of Student Success advisors.
Team Lead-Business & Technology Team
Delta College
01.2023 - 01.2025
- Led Business and Technology team in strategic planning to enhance skilled trades and business programs.
- Monitored data daily, including withdrawal statistics, advisor tasks, and email communications to improve student success.
- Provided leadership through active involvement in student advising, ensuring advisors remained updated on outreach initiatives.
- Utilized data-driven strategies to inform decision-making and optimize program effectiveness.
Student Success Advisor
Delta College
01.2015 - 01.2023
- Advised diverse student population on immediate and long-term academic planning for occupational and transfer goals.
- Assisted students with planning, registration, and inquiries through multiple communication channels.
- Designed and implemented financial literacy events targeting dual enrolled and President Honor Scholar students.
- Participated in new advisor training to enhance advising skills and methodologies.
Director of Financial Aid
Delta College
01.2008 - 01.2015
- Directed operations of Financial Aid Office, overseeing disbursement of up to thirty-two million dollars annually.
- Interpreted and communicated Federal, State, and Institutional financial aid regulations to staff and administrators.
- Implemented strategies to enhance student recruitment and retention, supporting enrollment management objectives.
- Provided strategic planning methods to move the department forward by assessing the policies and procedures of the department on a monthly, quarterly, and annual schedule.
- Planned, prepared, and led staff through State of Michigan, federal, and local audits. Provided leadership in several Higher Learning Commission audits. Was responsible for the Program Participation Agreement and the renewal of certification.
Financial Aid Advisor
Delta College
01.2000 - 01.2008
- Worked in a team environment and packaged financial aid awards and advised students and parents about the financial aid process
- Provided oversight and leadership for the Federal Work Study program, State of Michigan financial aid programs, coordinated Veteran’s Office, managed Federal attendance guidelines concerning attendance issues, and other duties.
- Conducted financial aid presentations at the college and area high schools.
Office Coordinator/Assistant Accountant
Delta College
01.1998 - 01.2000
- Oversaw accounts receivable operations within Finance Office to ensure efficiency and accuracy.
- Supervised three employees, promoting effective communication across multiple college offices.
- Coordinated distribution of financial aid balance checks during peak registration periods for timely processing.
Staff Accountant
R.F Murray & Company
01.1995 - 01.1998
- Maintained accurate bookkeeping and compiled numerous client accounts.
- Completed individual, partnership, and corporate tax returns efficiently.
- Reconciled large bank statements to ensure financial accuracy.
- Engaged in daily communication with clients to address inquiries.
Tax Preparer
H & R Block
01.1993 - 01.1995
- Completed twelve-week tax preparation course to enhance technical knowledge.
- Serviced clients’ needs comprehensively in income tax preparation.
Department Manager
Walmart
01.1991 - 01.1995
- Managed all operations in Electronic and Camera Departments.
- Supervised six sales associates to enhance team performance.
- Monitored sales figures and gross margins, adjusting inventory as necessary.
Education
Master of Arts - Administrative Science
Saginaw Valley State University
University Center, Michigan01.2008
Completed 27 Credits - Accounting
Saginaw Valley State University
University Center, Michigan01.1996
Bachelor of Business Administration -
Western Michigan University
Kalamazoo, Michigan01.1990
Associate of Arts -
Delta College
University Center, Michigan01.1988
Skills
- Leadership and teamwork
- Flexibility and adaptability
- Data-driven decision making
- Interpersonal skills and empathy
- Analytical and critical thinking
- Strategic planning and problem solving
- Work ethic and responsibility
- Customer service excellence
Timeline
Interim Director of Advising
Delta College
02.2025 - Current
Team Lead-Business & Technology Team
Delta College
01.2023 - 01.2025
Student Success Advisor
Delta College
01.2015 - 01.2023
Director of Financial Aid
Delta College
01.2008 - 01.2015
Financial Aid Advisor
Delta College
01.2000 - 01.2008
Office Coordinator/Assistant Accountant
Delta College
01.1998 - 01.2000
Staff Accountant
R.F Murray & Company
01.1995 - 01.1998
Tax Preparer
H & R Block
01.1993 - 01.1995
Department Manager
Walmart
01.1991 - 01.1995
Master of Arts - Administrative Science
Saginaw Valley State University
Completed 27 Credits - Accounting
Saginaw Valley State University
Bachelor of Business Administration -
Western Michigan University
Associate of Arts -
Delta College
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