David Urbanowicz
Oviedo
Summary
Seasoned Operations Manager and talented leader with 15+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
17
17
years of professional experience
Work History
Operations Manager
GES
10.2019 - Current
- Develop, enhance and implement operational plans to optimize the installation and dismantling of Client trade shows
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
Operations Manager
CHEP
01.2008 - 10.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Education
University of Central Florida
OrlandoSkills
- Budgeting and cost control
- Project management
- Business development understanding
- Lean manufacturing and design
- Management
- Performance management
- Strategic planning
- Operations management
Timeline
Operations Manager
GES
10.2019 - Current
Operations Manager
CHEP
01.2008 - 10.2018
Education
University of Central Florida
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