David Urena
Canoga Park
Summary
Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Security Officer
Allied Universal Security Services
10.2024 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Customer Service Representative
SoCal Climate Control
01.2023 - 10.2023
- Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs, and opportunities
- Conducted daily quality control checks on technicians and installers
- Proficient in using companies CRM software interface; adaptable and capable of learning new software interfaces and programs quickly
- Utilized telephone, online chat, and email platforms to deliver quality customer service
- Experienced in handling customer interactions in both English and Spanish
Commercial Flooring Installer
DEM Inc. DBA Primo XL
09.2013 - 07.2022
- Calculated area and materials needed based on floor measurements and sketches
- Calculated materials and time needed for each job
- Operated sit-down forklift for loading and unloading materials
- Drove company vehicles and ensured safe transportation of materials to job sites
Teacher's Assistant
West Valley Occupational Center
09.2008 - 01.2012
- Assisted instructor with test administration, curriculum development, and assignment grading
- Evaluated student assignments for quality and completeness
- Attended training classes, parent conferences, and faculty meetings to stay updated on student progress
Education
General Studies -
Los Angeles Pierce College
06.2010
High school diploma -
West Valley Occupational Center
06.2008
Skills
- Transporting
- Shipping and Packaging
- Flooring Project Management
- Warehousing Functions
- Efficient data entry
- Communication skills
- Typing 35 Wpm
- Forklift operation
- Loading and unloading
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
10.2024 - Current
Customer Service Representative
SoCal Climate Control
01.2023 - 10.2023
Commercial Flooring Installer
DEM Inc. DBA Primo XL
09.2013 - 07.2022
Teacher's Assistant
West Valley Occupational Center
09.2008 - 01.2012
High school diploma -
West Valley Occupational Center
General Studies -
Los Angeles Pierce College
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