David Utain
Horsham,PA
Summary
Successful Regional Sales Director skillful at establishing strategic approaches, finding new customers and expanding territories to maximize revenue. Specializing in building supplies, plumbing and HVAC.
Overview
12
12
years of professional experience
Work History
Sales Manager
Delaware Valley Plumbing Supply
03.2025 - 07.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
Sales Consultant
Ferguson Enterprises, LLC
09.2021 - 03.2025
- Utilized Salesforce to track customer interactions and manage the sales pipeline, successfully qualifying over 68% of qualified opportunities.
- Managed the sales process from initial consultation to closing opportunities resulting in a 48% closing rate.
- Achieved rating as $1M dollar producer 3 years consecutively.
- Met existing customers to review current services and expand sales opportunities.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built outside relationships with builders, developers and contractors to promote long term business growth.
Operations/Sales Manager
C&R Building Supply
05.2018 - 09.2021
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on builders, developers and high net worth customers.
- Coordinated CRM with sales teams resulting in over $5.2M in new revenue generated.
- Increased profitability 38% by implementing new customer submittal process within first 12 months in position.
- Decreased overhead by $540,000 by improving efficiencies and operations within the store operating budget, product inventory and purchasing processes.
- Trained sales teams on closing business within their sales funnel and improving time management skills, which improved closing ratios in excess of 48%.
- Recruited, trained, and supervised 18 outside and inside sales reps on sales procedures and operations resulting in cross-selling and repeat customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best closing strategies resulting in increased revenue of $2.2M.
Operations/Sales Manager
East Coast Kitchen and Building Supply
04.2016 - 05.2018
- Developed and launched a new company division which expanded offerings from kitchens and bathrooms to full residential and commercial product lines and resulted in an increase of overall revenue by 26%, to 3.2M
- Expanded customer base in tristate area by 20% through creative marketing
Sales Manager
West Lumber/Woodland Supply
11.2013 - 04.2016
- Initiated and launched commercial door division with first year sales over $1M
- Utilized Salesforce to build successful sales pipelines, manage prospects, and analyze reports
Education
Bachelor's Degree - Business
Penn State University
PMP - Project Management Professional
Penn State University
Skills
- Business Management - Experienced
- Operations Management - Experienced
- Financial Planning - Experienced
- Sales Leader - Experienced
- Relationship Management - Expert
- CRM - Experienced
- Microsoft Office Suite - Experienced
- Solution selling
- Territory management
- Team oversight
Languages
English
Timeline
Sales Manager
Delaware Valley Plumbing Supply
03.2025 - 07.2025
Sales Consultant
Ferguson Enterprises, LLC
09.2021 - 03.2025
Operations/Sales Manager
C&R Building Supply
05.2018 - 09.2021
Operations/Sales Manager
East Coast Kitchen and Building Supply
04.2016 - 05.2018
Sales Manager
West Lumber/Woodland Supply
11.2013 - 04.2016
PMP - Project Management Professional
Penn State University
Bachelor's Degree - Business
Penn State University