Summary
Overview
Work History
Skills
Languages
Timeline
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David Valdes

Austin,TX

Summary

Dynamic bar manager with a proven track record, excelling in customer service and team leadership. Recognized for implementing cost control measures and fostering a loyal clientele through exceptional communication and conflict resolution skills. Highly reliable and service-oriented, committed to creating memorable experiences for patrons.

Overview

6
6
years of professional experience

Work History

Bartender/Server

Dos Salsas
07.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender/Server

Baby A's
03.2019 - 02.2024
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bar Manager

Botanero Sports Bar
06.2022 - 12.2023
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Implemented cost control measures to maximize profit margins without compromising on quality or service levels.

Bartender Shift Manager

Club Tampico
12.2020 - 03.2022
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Handling difficult customers
  • Service-oriented mindset
  • Customer service expertise

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Bartender/Server

Dos Salsas
07.2024 - Current

Bar Manager

Botanero Sports Bar
06.2022 - 12.2023

Bartender Shift Manager

Club Tampico
12.2020 - 03.2022

Bartender/Server

Baby A's
03.2019 - 02.2024

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David Valdes