David Vallejo
San Antonio,TX
Summary
Results-driven Security Shift Supervisor with a strong record in crisis resolution and operational management at Securitas Security Services USA. Successfully enhanced security protocols by integrating biometric technology and streamlining administrative workflows, resulting in improved team efficiency. Proficient in monitoring systems and fostering collaboration, contributing to notable advancements in service quality. Aiming to further elevate security standards while maintaining seamless operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Shift Supervisor
Securitas Security Services USA
San Antonio, TX
12.2022 - Current
- Identified and addressed security risks during patrols.
- Oversaw postings and defined tasks and responsibilities for team members.
- Reported any irregular actions to designated officials.
- Verified that all fire alarms and CCTV systems were in proper working condition.
- Oversaw subordinate staff training to address deficiencies in knowledge and performance.
- Provided security team leadership and contributed to on-call duties.
- Worked alongside emergency responders to manage security situations.
- Integrated biometric authentication devices to enhance security measures.
- Monitored access points to maintain a secure environment.
- Oversaw adherence to established site entry policies.
- Reviewed security personnel efficiency and communicated constructive critiques.
- Ensured rapid response with first aid and essential emergency help during emergencies.
- Directed operations of security team, adhering to all safety guidelines.
- Maintained and ensured full functionality of all security equipment.
Administrative Officer
Securitas Security Services USA
San Antonio, TX
10.2014 - 12.2022
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Updated and maintained databases with current information.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Optimized processes to increase organizational efficiency.
- Kept filing systems organized and maintained for sensitive information.
- Organized timetables for effective time management.
- Handled daily administrative tasks and sustained an organized stock of office supplies.
- Enhanced workflow through efficient call handling, systematic filing, and meticulous data management.
- Generated daily reports that supported leadership's decision-making process.
- Executed detailed software and system inspections to guarantee reliability.
- Engaged in teamwork to increase operational efficiency.
Education
Some College (No Degree) - Paralegal Studies
Palo Alto College
San Antonio, TXSkills
- Standards Implementation
- Effective Scheduling Coordination
- Compliance Security Evaluations
- Monitoring Systems Proficiency
- Patrol Management
- Crisis Resolution
- Incident Documentation
- Access Control Expertise
- Proficient in Computer Applications
- User Access Management
- Security Alarm Systems
- Operational Oversight
Affiliations
- Travel
- Hiking
- Photogaphry
Accomplishments
- Employee of the Month- Securitas Security INC -November 2012
- Bexar County Sheriff's Academy - April 1990
- Honorable Discharge- United States Marine Corps -September 1989
Certification
- Texas Private Security License-Expires 02-2026
- CPR /AED / First Aid Course -Expires 10-2025
- Service Excellence -February 2009
- Role of the Supervisor - January 2009
- Coaching and Counseling -January 2009
- Managing Performance -January 2009
References
References available upon request.
Timeline
Security Shift Supervisor
Securitas Security Services USA
12.2022 - Current
Administrative Officer
Securitas Security Services USA
10.2014 - 12.2022
Some College (No Degree) - Paralegal Studies
Palo Alto College
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