David Valliere

Manager Duties

• Oversaw daily operations of the store including opening and closing procedures.
• Conducted store's inventory count and ordered merchandise and products to keep stock level.
• Managed inventory levels to meet demand without overstocking, reducing waste.
• Performed regular audits of perishables to guarantee shelf life and reduce spoilage costs.
• Stocked, rotated and faced products with attention to product quality and expiration dates.
• Received and stocked incoming produce shipments.
• Checked for quality, ripeness, and overall condition of products before stocking shelves.
• Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
• Coordinated and implemented the employee scheduling process, ensuring optimal coverage and efficiency while accommodating individual availability and business needs.
• Performed administrative duties such as filing documents, processing invoices.
• Generated reports for internal management review and analysis.
• Processed payroll data into the general ledger system for accurate tracking.
• Assisted with external audits by providing necessary documents and information.

Leadership

• Attended union meetings with management to review contract compliance and address employee concerns.
• Supervised staff members in the produce department, delegating tasks and training new employees.
• Coached, mentored and trained team members in order to improve their job performance.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Encouraged, empowered and motivated team to accomplish objectives.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.

Customer Service

• Resolved customer complaints promptly while maintaining a positive attitude towards customers.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Assisted customers with product inquiries, providing knowledgeable recommendations on produce selection.
• Provided excellent customer service by greeting each customer promptly.
• Informed customers about various types of products available.

Daily Tasks

• Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
• Followed established food safety guidelines when handling perishables such as fruits and vegetables.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
• Ensured compliance with health codes pertaining to sanitation practices within the produce department.
• Assisted other departments within the store when needed.
• Organized backroom storage areas to maximize efficiency of space utilization.
• Replenished display cases as necessary throughout the day.