David Varela

-Supervise and coordinate daily operations of passenger service staff at airport terminal

-Greet passengers at the gate and provide assistance with boarding procedures.
- Verify boarding passes, identification, and travel documents.
-Announce boarding and flight information clearly and professionally over the public address system.
-Coordinate with flight crew, ramp agents, and operations to ensure on-time departures.
-Handle seat assignments, upgrades, and rebooking when necessary.
-Assist passengers with special needs, including unaccompanied minors, elderly travelers, and those requiring wheelchair assistance.

• Reviewed financial documents including tax returns, bank statements, pay stubs.
• Developed and maintained relationships with clients and industry professionals to ensure successful loan closings.
• Managed pipeline of loans from pre-qualification through closing while ensuring high levels of customer service.

• Helped clients complete purchases, locate items and join reward programs.
• Showcased product features to clients and discussed technical details to overcome objections and lock in sales.
• Developed relationships with customers which led them to becoming my clients which helped develop more business and sales.
• Proven experience in evaluating credit applications, facilitating the credit approval process, and driving sales of store-branded credit cards to meet customer needs and organizational goals.

• Worked with the health insurance agents in calling potential clients and offer product knowledge.
• Record and correct documentation for every client and made sure everything is up to date.
• Record all information onto excel spreadsheets
• Send and receive emails from clients in case
• Follow up every so often with clients in order to maintain relationship and do follow-ups.
• Resolved escalated customer issues promptly and professionally, restoring confidence in our services while preserving brand reputation.