David Vargas
New Bedford,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Driver
Active DaySenior Care
New Bedford, MA
06.2019 - 11.2023
- Organized and maintained filing systems for confidential documents.
- Greeted and assisted patients in wheelchairs to their appointments.
- Maintained cleanliness of transport vehicles and equipment.
- Provided timely transportation services for outpatients to various medical facilities.
- Provided safe and efficient transportation of patients to and from clinical locations.
- Maintained accurate records of all transports, including patient information and destination.
- Ensured that wheelchairs were properly sanitized after each use.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Greeted customers in a friendly manner when boarding the bus.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.fdr
- Verified that all passengers were seated before operating the bus.
- Maintained order among passengers during trip by enforcing rules of conduct.
Clerk
Cumberland Farms
New Bedford, MA
06.2007 - 06.2019
- Operated cash register to process cash, check, and credit card transactions.
- Generated daily reports of sales activity for management review.
- Prepared deposits according to established procedures.
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Developed detailed spreadsheets to track financial data and trends.
- Compiled customer information into organized databases for easy access.
- Verified accuracy of all paperwork prior to submission for processing.
- Created memos, letters, emails, reports, presentations as requested by management.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Directed clients and guests to correct departments, rooms and staff members.
- Processed sales transactions to prevent long customer wait times.
- Answered telephones, directed calls and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Home Health Aide
overlook visiting nurse
New Bedford, MA
06.2007 - 06.2019
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Administered medications as instructed by physician or nurse practitioner.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Recorded daily notes about client conditions, treatments provided and progress made.
- Engaged patients in recreational activities such as reading books or playing games.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Participated in developing individualized care plans based on medical orders and assessments.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Recognized emergency situations and implemented appropriate procedures.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Documented care provided and submitted notes to supervisor.
- Managed patient transportation and appointment scheduling.
- Tracked and reported clients' progress based on observations and conversations.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Education
High School Diploma -
Dartmouth High School
Dartmouth, MA06-1982
Skills
- Vehicle Inspection
- Appointment Scheduling
- Materials Transport
- Daily Logging
- Vehicle Maintenance
- Equipment Operation
- Passenger Assistance
- Defensive Driving
- Punctuality
- Transportation
- Navigational Systems and GPS
- Confidentiality Understanding
- Processes and Procedures
- Valid Driver's License
- Vehicle Inspections
- Problem-Solving
- Strategic Planning
- [portuguese] Fluency
- Customer Rapport
- Clean Driving Record
- Equipment Monitoring
- Safe Driving Practices
- Punctual and Reliable
- Time Management
- Flexible Schedule
- Safety Protocols
- Route Management
- Inclement Weather Driving
- Driving and Transportation
- Accident Prevention
- Safe Driving Techniques
- Heavy Lifting
- Passenger Support
- Customer Service
- Database Entry
- Quality Control
- Calendar Management
- Peer Relationships
- Relationship Building
- Cash Handling
- Customer Satisfaction
- Scanning and Copying
- Telephone Etiquette
- Meal Preparation
- Client Documentation
- Patient Transportation
- Care Plan Management
- Care Plan Assessment
- Progress Documentation
- Behavioral Management
- Quality Program Protocols
- Toileting Assistance
- Documentation
- Light Housekeeping
- Personal Hygiene Assistance
- Client Safety and First Aid
- Schedule Management
- First Aid and Safety
- Patient Care
- Care Plan Adherence
- Clinical Quality Program Standards
- Mobility Support
- Behavioral Support
- ADL Support
- Knowledge of State Regulations
- Ambulation Assistance
- Chronic Disease Management
- Community Activities
- Medical Charting
- Compassionate Client Care
- Housekeeping
- Behavior Redirection
- Interpersonal Communication
- Patient Transport
- Feeding Assistance
- Vital Signs Monitoring
Timeline
Driver
Active DaySenior Care
06.2019 - 11.2023
Clerk
Cumberland Farms
06.2007 - 06.2019
Home Health Aide
overlook visiting nurse
06.2007 - 06.2019
High School Diploma -
Dartmouth High School