Experienced Systems Engineer and Analyst with over 30 years of knowledge in the Office Equipment and Networking industry. Excellent reputation for reporting skills, resolving problems, and improving customer satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
SYSTEMS ENGINEER
DEX Imaging
08.2016 - Current
Install configure and troubleshoot all customer connectivity for print, scan, and fax to the Sharp, Kyocera, HP, Konica Minolta, Kip, and Fiery copier/printer product line and hardware repair.
HARDWARE AND SYSTEMS ENGINEER
Modular Document Solutions
07.2012 - 08.2016
Install configure and troubleshoot all customer connectivity for print, scan, and fax to the Sharp, Lexmark, HP, Samsung, KIP, Toshiba, and Fiery copier/printer product line as well as hardware repair.
IT FIELD SPECIALIST
AXSA Document Solutions, Inc
05.2001 - 07.2012
Install configure and troubleshoot all customer connectivity for print, scan, and fax to the Sharp, Lexmark, HP, Samsung, KIP, Toshiba, and Fiery copier/printer product line as well as hardware repair.
PRINT SYSTEMS ANALYST
IKON Office Solutions
11.1999 - 03.2001
Provide Technical support to field technicians on Canon, HP, Ricoh, and Oce products
Install and maintain a test network consisting of Novell, Win NT, Win 2000, Win 98, UNIX, and Macintosh servers and workstations
SYSTEMS ANALYST
MCS/Canon
06.1995 - 07.1999
Provide technical support to field technicians on Canon, HP, Ricoh, and Oce products
Install and maintain test network consisting of Novell, Win NT, Win 2000, Win 98, UNIX, and Macintosh servers and workstations
Fax, CLC Copier, Printer, and Micrographic machines
Also, LAN Fax version 5.2, Fiery, Colorpass, and Cyclone printer servers.
Education
Certified on Kyocera Fax, Color and B/W copiers and printer controllers. -
Kyocera Technical Training
Orlando, Florida
03.2017
Certified on Sharp Fax, Color and B/W copiers and printer controllers( Fiery) as well as Database Systems (Doc2NET). -
Sharp Technical Training
Alpharetta, Georgia
05.2016
Certified HP Printer Instructor. Certified to train on HP 4500,8500 CLBP and 8100 and Mopier series Printer/copier. Installation, repair and connectivity. -
Hewlett Packard
Boise, Idaho
07.2000
Certified on all models Canon Facsimile, CLC Copier, Novajet, HP Printers and some Micrographic machines, installation and servicing. Certified on LAN Fax Server, Colorpass & Fiery Print Server installation, troubleshooting and servicing. -
Canon Technical Training
Jamesburg, N. J.
03.2000
Network Engineering & Data Communication. Training on Dos, Win 95, Novell 3.X & 4.X and Win Server, Routers, Bridges, Hubs, installation, maintenance and troubleshooting. -
The Chubb Institute
Jersey City, N. J.
05.1999
Certificate in Electronics Technical course and Copier Machine/Computer installation and servicing with hands on training. -
Community Associates Technical School
Brooklyn, N.Y.
06.1995
Certificate in Industrial Control and Robotics with extensive hands on training on PLC's, Microcomputers and Lasers. -
National Radio Institute
Washington, D.C.
06.1989
Skills
Programable Logic Controllers
Certified in the following: Sharp, Canon, HP, Kyocera, Konica Minolta, Kip, Fiery Controllers, Cyclone Print Controllers, Samsung, Papercut, Uniflow Applications, Toshiba, amongst many others
Mobile and Wireless
MS Access
Technical Writing
Systems Analysis
A Plus and Net Plus Certified
MS Office
Bi-Lingual (English / Spanish)
Certification
Kyocera Technical Training Orlando, Florida - March 2017
Sharp Technical Training Alpharetta, Georgia – May 2016
Hewlett Packard Boise, Idaho – July 2000
The Chubb Institute Jersey City, N. J. – May 1999
Canon Technical Training Jamesburg, N. J. – March 2000
Community Associates Technical School Brooklyn, N.Y. – June 1995
National Radio Institute Washington D.C. - June 1989
Personal Information
Title: Systems Engineer
References
References available upon Request
Timeline
SYSTEMS ENGINEER
DEX Imaging
08.2016 - Current
HARDWARE AND SYSTEMS ENGINEER
Modular Document Solutions
07.2012 - 08.2016
IT FIELD SPECIALIST
AXSA Document Solutions, Inc
05.2001 - 07.2012
PRINT SYSTEMS ANALYST
IKON Office Solutions
11.1999 - 03.2001
SYSTEMS ANALYST
MCS/Canon
06.1995 - 07.1999
Certified on Kyocera Fax, Color and B/W copiers and printer controllers. -
Kyocera Technical Training
Certified on Sharp Fax, Color and B/W copiers and printer controllers( Fiery) as well as Database Systems (Doc2NET). -
Sharp Technical Training
Certified HP Printer Instructor. Certified to train on HP 4500,8500 CLBP and 8100 and Mopier series Printer/copier. Installation, repair and connectivity. -
Hewlett Packard
Certified on all models Canon Facsimile, CLC Copier, Novajet, HP Printers and some Micrographic machines, installation and servicing. Certified on LAN Fax Server, Colorpass & Fiery Print Server installation, troubleshooting and servicing. -
Canon Technical Training
Network Engineering & Data Communication. Training on Dos, Win 95, Novell 3.X & 4.X and Win Server, Routers, Bridges, Hubs, installation, maintenance and troubleshooting. -
The Chubb Institute
Certificate in Electronics Technical course and Copier Machine/Computer installation and servicing with hands on training. -
Community Associates Technical School
Certificate in Industrial Control and Robotics with extensive hands on training on PLC's, Microcomputers and Lasers. -