Focused professional with over 30 years of experience in the finance, servicing and mortgage industry with emphasis on originations, asset management and customer service. Accomplished in counseling individuals and groups to drive conflicts of various levels to practical solutions. Innovative in developing unique solutions targeted to precise needs of each individual case. High level of attention to all perspectives and collaborates closely with clients/investors to deliver optimal solutions.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sr. Asset Resolution Specialist
Nationstar Mtg/Rushmore Loan Management Services
10.2012 - Current
Worked portfolio of distressed mortgage assets to best assist homeowners desires while identifying the most profitable exit strategy for investors
Maintained strong relationships with investors, providing transparent communication and recommendations regarding portfolio performance and market trends
Helped team members develop skills to improve performance to maximize service and productivity
Worked with compliance and legal departments to handle sensitive issues and legal proceedings as a selected designated litigation specialist for the company
Assisted management with keeping the team working efficiently while being appointed designated team leader in group projects and delegated tasks to report feedback with goals to help production
Proven ability to develop and implement creative solutions to complex problems while providing exceptional service to the homeowners intent
Closed an average of 72-75 deals per month, exceeding monthly goals by 189% (top 3%)
Maintained weekly contact with customers with the goal in providing exceptional service to their needs while setting expectations for processing retention and liquidation options.
Asset Manager
Kondaur Capital
05.2009 - 06.2012
Managed an average of 75 assets from inception into our portfolio to an exit strategy close
Evaluated appraisals, broker opinions and current market data to derive internal valuations and implement property strategies from pre-foreclosure through sale of asset.
Reviewed documents for short sales, deed in lieu of foreclosures and MI submissions
Identified and generated side by side exit strategies for the most profitable resolution of each asset
Collaborated with real estate agents, appraisers and title officers to organize and sell homes via short sale avenues
Maximized return on investment by implementing effective asset allocation strategies and analyzing net present values on different exit strategies
Negotiated with the IRS and HOA's and resolved mechanics liens to help clear title
Completed Karrass negotiation training course.
Sr. Loan Officer
Omni Funding
01.1997 - 06.2008
Education
Bachelor of Arts - Business Economics
University of California At Santa Barbara
06.1982
Skills
Assertive and professional
Conflict resolution skills
Negotiation Management
Deductive Reasoning/problem solving
Excellent Communication/organizational skills
Interpersonal Skills
Multitasking/prioritizing abilities
Goal oriented/self motivated
Certification
NMLS licensed -319918
California Real Estate Salesperson License -01265492
Timeline
Sr. Asset Resolution Specialist
Nationstar Mtg/Rushmore Loan Management Services
10.2012 - Current
Asset Manager
Kondaur Capital
05.2009 - 06.2012
Sr. Loan Officer
Omni Funding
01.1997 - 06.2008
Bachelor of Arts - Business Economics
University of California At Santa Barbara
NMLS licensed -319918
California Real Estate Salesperson License -01265492
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