David Wagner
Reading,PA
Summary
Proactive Production Manager successful at anticipating needs and making adjustments to schedules, materials and workflow. Ready to bring expertise to company needing hands-on, knowledgeable and resourceful leader. Versatile Operations Manager successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Reliable and upbeat manager successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
11
11
years of professional experience
Work History
Production Manager
Synergy Insulation Solutions
06.2022 - Current
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Delivered direct feedback to senior management regarding project visibility and status.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Sourced materials to keep up with production goals and meet customer demands.
- Estimated labor requirements to support anticipated workload.
- Managed internal operational standards and productivity targets.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Scrutinized production output and identified areas for improvement.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Implemented quality control system to review products against technical specifications and corporate standards.
Operations Supervisor
Lowe's
01.2022 - 06.2022
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Compiled training materials for new employees and tracked skill development.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Analyzed department metrics and performance and reported findings to management.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
Lumber Supervisor
Lowe's
02.2021 - 01.2022
- Understood PA codes for construction and interpreted architectural and mechanical drawings.
- Prepared daily time cards and assisted in preparation of estimates and scope of work statements.
- Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Millwork Sales Specialist
Lowe's
06.2020 - 01.2021
- Maintained accurate count of warehouse materials by documenting incoming and outgoing deliveries.
- Assisted customers in determining best-fit products and located desired items in millwork.
- Increased per-customer sales totals by recommending additional tools, supplies and lumber.
- Assisted customers with making optimal choices for construction, renovation and addition plans.
- Prepared invoices, processed payments and set up plans for remaining account balances.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Warehouse Manager
Bob Fisher Chevy
06.2018 - 06.2020
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Printing Press Operator Assistant
Global Packaging
09.2017 - 06.2018
- Used wrenches to install die in press beds or on press cylinders.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Set up and operated printing press machines.
- Reviewed completed orders for quality and accuracy.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Promptly removed completed loads from press.
- Adjusted press during production runs to maintain specific registration and color densities.
- Inspected machines and performed repairs.
Upholsterer
BK Upholstery
02.2013 - 06.2017
- Stretched and tacked fabric into place.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Recognized and reported defective material and equipment to shift supervisor.
- Measured, cut and sewed materials to fit specifications.
- Padded seats and arms with batting and cardboard.
- Fixed webbing and springs on seats.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Oley Valley Senior High School
Oley, PA05.2013
Skills
- Quality Control
- Business Forecasting
- OSHA Compliance
- Training Coordination
- Staff Scheduling
- Project Management
- Team Development
- Production Optimization
- Materials Management
- Operations Management
- Performance Metrics
Timeline
Production Manager
Synergy Insulation Solutions
06.2022 - Current
Operations Supervisor
Lowe's
01.2022 - 06.2022
Lumber Supervisor
Lowe's
02.2021 - 01.2022
Millwork Sales Specialist
Lowe's
06.2020 - 01.2021
Warehouse Manager
Bob Fisher Chevy
06.2018 - 06.2020
Printing Press Operator Assistant
Global Packaging
09.2017 - 06.2018
Upholsterer
BK Upholstery
02.2013 - 06.2017
High School Diploma -
Oley Valley Senior High School