David Walbecq
Wausau,WI
Summary
Experienced professional with over 25 years of bartending, restaurant service, and customer care experience, seeking to transition into a career in janitorial work, groundskeeping, outdoor maintenance, or similar roles. Known for strong attention to detail, excellent customer service skills, and a dedicated work ethic. Eager to leverage hands-on experience and transferable skills in a new career path that aligns with a passion for facility upkeep and outdoor work.
Overview
9
9
years of professional experience
Work History
Bartender
Gorski's
04.2021 - Current
- Deliver exceptional customer service by efficiently handling the service of food and beverages, ensuring a positive dining experience for all patrons
- Oversee end-of-day financial operations, accurately closing cash registers and preparing deposits
- Manage the secure counting and handling of funds from gambling activities and other revenue sources, maintaining strict adherence to company protocols.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed strict recipes and drink measurements to minimize product used.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Seasonal Bartender
Granite Peak Ski Hill
11.2019 - Current
- Efficiently manage seasonal bar operations, including the setup and takedown of the bar, to support the ski resort’s hospitality services during peak season
- Provide personalized service to guests, enhancing their experience by catering to individual needs and maintaining a high standard of cleanliness and order in the bar area
- Collaborate with the resort’s team to maintain a seamless flow of service during high-traffic periods, contributing to a positive guest experience.
Head Groundskeeper
Pinegrove Cemetery
01.2020 - 02.2021
- Direct a dedicated team responsible for the meticulous upkeep of cemetery grounds, including mowing, landscaping, and seasonal maintenance
- Supervised excavation and burial processes, ensuring all services are conducted with respect, dignity, and adherence to the diverse cultural practices of community
- Maintain compliance with state regulations, ensuring all groundskeeping activities meet legal standards and contribute to a well-maintained, serene environment.
Bar Manager
Hilton Garden Hotel
03.2019 - 01.2020
- Promoted from Bartender to Bar Manager, demonstrating strong leadership skills and a commitment to excellence in service delivery
- Manage all aspects of bar’s operations, including inventory management, ordering alcohol, beer, and wine, and ensuring stock levels meet guest demands
- Lead team of bartenders, providing guidance and support to maintain high service standards, while personally serving customers and managing financial transactions with precision.
Bartender
Taphouse
06.2016 - 10.2018
- Played a key role in daily operations of bar, including setup and breakdown of bar area, ensuring a clean, organized, and welcoming environment
- Adhere to rigorous health and safety standards, including thorough cleaning of establishment and safe handling of bodily fluids in compliance with health codes
- Deliver high-quality customer service, fostering a loyal customer base and contributing to overall success of the establishment until its closure.
Flower Delivery
Evolutions In Design
10.2015 - 05.2019
- Successfully avoided time delivery delays by carefully planning best routes.
- Inspected load security and checked for damages.
- Operated light trucks to deliver loads as far as 50 miles from home location.
- Protected people and equipment from hazardous materials by using correct procedures.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Fostered positive working relationships with regular customers.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Kept detailed records of deliveries and money received from customers.
Education
Some College (No Degree) - Law Enforcement
Alpena Community College
Alpena, MIHigh School Diploma -
Alpena High School
Alpena, MI06.1989
Skills
- Adaptability: Quick to learn and adjust to new environments and responsibilities, ensuring seamless transitions into new roles and tasks
- Problem-Solving: Strong ability to troubleshoot and resolve issues efficiently, particularly in high-pressure or time-sensitive situations
- Time Management: Skilled at prioritizing tasks and managing time effectively to ensure deadlines are met without compromising quality
- Communication: Excellent communication skills, with the ability to convey information clearly and effectively to a diverse range of individuals
- Teamwork: Collaborative team player with a track record of working well with others to achieve common goals
- Groundskeeping & Maintenance: Experienced in leading teams to maintain outdoor areas, including lawn care, landscaping, and adherence to state regulations
- Janitorial Services: Proficient in maintaining cleanliness and hygiene in public spaces, including safe handling of cleaning materials and bodily fluids
- Customer Service: Strong ability to engage with and provide exceptional service to a diverse range of customers
- Inventory & Supply Management: Skilled in ordering, managing, and maintaining supplies, including alcohol, cleaning products, and maintenance tools
- Cash Handling & Reconciliation: Extensive experience in managing cash transactions, daily sales reports, and financial reconciliation
Additional Information
- Construction & Machining: Hands-on experience in residential and commercial construction projects, with expertise in machine operation and plastic welding techniques.
- Retail Sales: Experience in clothing and furniture sales, with a focus on customer service and sales generation.
- Appliance & Furniture Delivery: Experience in the delivery and setup of appliances and furniture.
- Janitorial & Maintenance: Performed janitorial duties and general maintenance in various settings.
Timeline
Bartender
Gorski's
04.2021 - Current
Head Groundskeeper
Pinegrove Cemetery
01.2020 - 02.2021
Seasonal Bartender
Granite Peak Ski Hill
11.2019 - Current
Bar Manager
Hilton Garden Hotel
03.2019 - 01.2020
Bartender
Taphouse
06.2016 - 10.2018
Flower Delivery
Evolutions In Design
10.2015 - 05.2019
Some College (No Degree) - Law Enforcement
Alpena Community College
High School Diploma -
Alpena High School