Adaptable Day Porter with proven leadership skills in maintenance positions. Dependable professional skilled at eliminating potential hazards from facilities. Documented coordinating multiple, concurrent projects within deadlines. Industrious Porter skilled in fostering workplace safety through timely resolution of potential workplace hazards. Well-versed in operating and maintaining basic tools and equipment to execute plumbing and electrical repairs and maintenance. Actively pursuing a role to apply excellent cleaning and organization skills acquired over 5 years in maintenance roles.
Overview
9
9
years of professional experience
Work History
Heavy Duty Porter
Island View Casino Resort
Gulfport, MS
01.2022 - 02.2024
Greeted customers and provided assistance with their needs.
Assisted in unloading merchandise from delivery trucks.
Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
Stocked shelves and rotated inventory to ensure freshness of products.
Loaded customer orders into vehicles for transport.
Maintained a safe work environment by adhering to all safety protocols.
Inspected equipment for proper functioning and reported any issues to management.
Organized storage areas to maximize efficiency and promote a neat appearance.
Moved furniture and other heavy objects as needed throughout the facility.
Assisted in setting up displays for special events or promotions.
Operated forklift safely while loading and unloading merchandise onto truck beds.
Provided excellent customer service by responding promptly to inquiries or complaints.
Ensured that all areas were kept clean and tidy at all times.
Performed regular inspections of floors, walls, ceilings, lights fixtures., for cleanliness standards.
Monitored access points within the facility to prevent unauthorized entry or exit.
Performed basic maintenance and cleaning.
Cleaned various work areas by mopping, vacuuming and polishing mirrors.
Maintained clean and tidy appearance in reception, waiting areas and hallways.
Walked property and grounds, picking up trash and debris to maintain curb appeal.
Demonstrated dedication and work ethic through consistent attendance and top-level performance.
Sanitized frequented areas and equipment using approved supplies.
Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
Cleaned common areas following established schedules and prescribed methods.
Maintained inventory of necessary supplies.
Secured buildings by locking rooms and main entrance doors and setting alarms.
Assistant Manager
Family Dollar
Gulfport, MS
10.2018 - 10.2021
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Coordinated with other departments to ensure smooth flow of operations.
Developed a system for tracking inventory and ordering supplies as needed.
Ensured compliance with safety regulations and company policies.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Organized training sessions for new hires to familiarize them with the workplace environment.
Collaborated with management on developing strategic plans for achieving business goals.
Communicated regularly with customers to gain insights into their needs.
Established processes for monitoring customer satisfaction levels.
Created reports on sales trends, inventory levels, and financial data.
Implemented new procedures or systems to improve efficiency within the organization.
Supervised daily operations including scheduling shifts, assigning duties.
Served as a liaison between staff members and senior management personnel.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Directed and led employees, supervising activities to drive productivity and efficiency.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Maintenance Technician
Mitchell Distributing
Gulfport, MS
01.2015 - 08.2018
Assisted in the installation of new machinery and equipment.
Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.