Essie Byrams
Columbia,SC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Data Entry Coordinator
DDI Technology
08.2024 - 11.2024
- Compiled and sorted information to prepare source data for computer entry.
- Reviewed, corrected, deleted and re-entered data to eliminate duplication of data and maintain data integrity.
- Tested customer and account system changes and upgrades with new data input and review.
- Audited production reports, tracking data entry and processing errors.
- Reported statistics requested by senior management accounting for database growth and call volume.
- Created and maintained department work schedules for adequate coverage during operating hours and overtime shifts.
- Improved office operations by automating client correspondence, record tracking and data communications.
Front Desk Receptionist
The Eddy Lawfirm
04.2024 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Scheduled, coordinated and confirmed appointments and meetings.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Front Desk Associate
Best Stone Imports
05.2021 - 10.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered multi-line phone system and enthusiastically greeted callers.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Administrative Aide
Apple One
12.2020 - 05.2021
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained complex digital filing system for financial information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Midlands Tech
Columbia SCHigh School Diploma -
Fort Mill High School
Rock Hill, SC01-2018
Skills
- Database management expertise
- Strong analytical skills
- Database maintenance
- Information security
- Report generation
- Data management
- Accuracy and precision
- Scheduling
- Database administration
- Multitasking
- Task prioritization
- Adaptability
Timeline
Data Entry Coordinator
DDI Technology
08.2024 - 11.2024
Front Desk Receptionist
The Eddy Lawfirm
04.2024 - 06.2024
Front Desk Associate
Best Stone Imports
05.2021 - 10.2023
Administrative Aide
Apple One
12.2020 - 05.2021
Midlands Tech
High School Diploma -
Fort Mill High School
Similar Profiles
Charisna StaggersCharisna Staggers
Title Specialist at DDI TechnologyTitle Specialist at DDI Technology
Katina MontgomeryKatina Montgomery
QC Title Specialist at DDI TechnologyQC Title Specialist at DDI Technology
Jennifer FinlayJennifer Finlay
Regional Sales Manager at DDI TechnologyRegional Sales Manager at DDI Technology