David Walkup

Took site level responsibility for mentoring and developing Swings and Leads into promotable readiness to transition into RMT/RM positions. Implemented today and beyond OJT program to improve 1+ year retention. Facilitating communication, cohesiveness and effectiveness amongst site leadership resulting in WM Way Gold for Q4 in 2023.

• Developed and maintained knowledgeable and productive team of employees.
• Reviewed established business practices and improved processes to reduce

• VERY Strong performance rating

Through very strong leadership, I played a critical role in the acquisition of NCD, in 2019; helped turn it into a successful relationship between competitors.

• Facilitated cohesiveness and transparency in order to foster change needed to achieve WM Gold Certification in 2020.
• Assisted in a very large container conversion project taking better part of 2 years.
• Facilitated and led preparation and launch of NDO routing system which helped Northern Colorado having the most successful launch in Four Corners Market Area.
• Successfully and efficiently trained my replacement in RO LOB prior to moving into the Senior RM position.
• Improved route efficiency by analyzing and optimizing daily delivery schedules.
• Enhanced customer satisfaction by resolving service issues promptly and professionally.
• Developed strong relationships with clients, ensuring consistent communication and timely deliveries.
• Increased on-time delivery rates by coordinating closely with drivers and dispatchers.
• Conducted regular performance evaluations of drivers to provide constructive feedback and identify areas for improvement.
• Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
• Conducted driver ride-along and observations to evaluate and improve driver performance.
• Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
• Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Coordinated driver dispatch to accomplish daily delivery requirements.