David Wallace

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Sorted and delivered materials to different work areas and staff.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
• Processed required paperwork to expedite handling of shipped and received goods.
• Communicated with vendors and suppliers to verify timely delivery of goods.
• Monitored industry trends and best practices, incorporating relevant strategies into the company''s shipping operations.
• Conducted regular audits of shipping processes, identifying areas for improvement and implementing necessary changes.
• Collaborated with internal departments to verify customer satisfaction and order accuracy.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Managed relationships with key vendors, ensuring consistent supply chain performance and on-time deliveries.
• Sent booking requests to freight forwarders and generated bills of lading.
• Streamlined shipping operations, improving team productivity and reducing overall costs.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Reduced shipping errors by regularly reviewing and updating inventory records.
• Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
• Mentored junior staff, fostering a supportive work environment that encouraged professional growth.
• Communicated between customers, suppliers, and shipping companies to check on deliveries.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Stayed up to date on freight and shipping practices and regulations.
• Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
• Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Requisitioned new supplies and maintained storage areas for smooth department operations.
• Expedited urgent orders to meet customer deadlines without compromising accuracy or quality standards.
• Utilized forklift or pallet truck to load, unload, transport and store goods.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
• Enhanced shipping efficiency by implementing new procedures and optimizing workflows.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
• Conducted research to address shipping errors and packaging mistakes.
• Reviewed order data to verify transactions and shipping dates.
• Optimized warehouse space utilization, resulting in improved organization and increased storage capacity.
• Coordinated cross-functional teams to ensure seamless order fulfillment and delivery processes.
• Developed comprehensive training materials to onboard new team members effectively and efficiently.
• Collaborated closely with sales teams to address customer inquiries promptly and resolve any shipping-related issues.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Worked with vendors to schedule daily pickups and weekly deliveries.
• Increased customer satisfaction through timely shipment processing and proactive communication with clients.
• Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
• Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
• Championed a culture of safety within the department by enforcing strict adherence to workplace safety guidelines and regulations.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Partnered with representatives from different carriers to arrange materials shipments.
• Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
• Established effective communication channels across departments, leading to smoother coordination of activities related to shipments.
• Evaluated team performance against established goals regularly, providing constructive feedback for continuous improvement.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
• Cultivated interpersonal skills by building positive relationships with others.
• Organized and detail-oriented with a strong work ethic.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Resolved problems, improved operations and provided exceptional service.
• Identified issues, analyzed information and provided solutions to problems.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Applied effective time management techniques to meet tight deadlines.
• Developed strong communication and organizational skills through working on group projects.
• Demonstrated leadership skills in managing projects from concept to completion.
• Delivered services to customer locations within specific timeframes.
• Worked flexible hours across night, weekend, and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Paid attention to detail while completing assignments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Worked effectively in fast-paced environments.
• Proved successful working within tight deadlines and a fast-paced environment.

1) Loaded and unloaded freight in a timely manner

2) Ensured scheduling of ingoing and outgoing freight

3) Organized freight in a timely and efficient manner

4) Communicated regularly with billing clerk to ensure accuracy of incoming and outgoing freight

5) Trained and retrained new and current personnel