DAVID WALSH
IT Executive & Cybersecurity Leader
Kinnelon,NJ
Summary
Highly accomplished and results-oriented IT executive with over 10 years of experience driving business strategy, exceeding customer expectations, and leading complex IT projects. Proven ability to identify organizational needs and gaps, deliver robust systems on time and within budget, and foster a culture of innovation and growth. Expertise in strategic planning, scaling and driving growth, negotiation and deal structuring, IT and security roadmaps, live streaming, data analytics, technology processes, vulnerability research, asset management, hardware procurement, customer and employee experience, company-wide policies, cross-functional partnerships, IT budget management, efficiency and productivity. Passionate about leveraging technology to drive business transformation and achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Head of IT & Security
BARSTOOL SPORTS
5 2023 - Current
- As the Head of IT & Security at Barstool Sports, I Led the development and execution of innovative IT systems, including Salesforce, Netsuite, Bill.com, BREX, Google Workspace Enterprise, Blissfully (now Vendr), Jamf, OneLogin, Seraphic Security, HALO ITSM, Azure, AWS, GCP, and DLP Controls, resulting in a 25% increase in operational efficiency and a 30% reduction in IT costs.
- Successfully directed systems migration to transition from Slack Business to Slack Enterprise Grid, reducing communication overhead by 40% and improving team collaboration by 20%.
- Developed a 3-year roadmap to implement short-term and long-term goals for the IT department, leading to a 15% increase in employee productivity and a 20% reduction in project completion time.
- Drafted the IT department's first-ever budget, saving the company $100,000 in annual IT expenses.
- Planned and completed initiatives to foster strong cross-functional team-building through innovative events, resulting in a 10% increase in employee engagement and a 15% improvement in team morale.
IT Manager
COINDESK INC.
01.2021 - 01.2022
- As IT Manager, I developed and executed IT and security roadmaps aligned with company goals and priorities, resulting in a 10% increase in revenue and a 5% reduction in operational costs.
- Drove business growth by administering a broad range of SaaS apps, featuring Office365, Azure, G-Suite, Slack, Jira, Teams, Zoom, ETC….
- Successfully negotiated and structured deals with vendors to reduce costs by 15% and improve service levels by 20%.
- Led cross-functional teams to implement innovative technology processes that drove business growth, resulting in a 15% increase in customer satisfaction and a 10% reduction in customer churn.
- Fostered strong partnerships with key stakeholders, improving the customer and employee experience, resulting in a 10% increase in customer satisfaction and a 5% reduction in employee turnover.
- Innovated, created, and instituted multiple IT systems, featuring Google Workspace Enterprise, Blissfully (now Vendr), Jamf, Okta, Zscaler, Service Now, Tanium, Delinea, and DLP Controls, increasing operational efficiency by 15% and reducing IT costs by 10%.
Senior IT Supervisor/Team Lead
TREMOR INTERNATIONAL
01.2018 - 01.2021
- As the Senior IT Supervisor, I Provided system administration, purchasing, budgeting, and merger support for a digital advertising firm with $400M-$500M in revenue, ensuring smooth integration and operational efficiency.
- Managed an annual IT procurement budget of $800K-$1M, reducing costs by 10% through strategic negotiations and vendor selection.
- Led a team of 8 IT support staff, increasing team accountability by 20% and improving efficiency by 15%.
- Trained extensively in data analysis, enabling better data utilization and noise reduction, resulting in a 10% improvement in audience targeting and a 5% increase in ad campaign performance.
Senior Desktop Support Engineer - Global Supervisor
Ilevel Acquired by IPREO
01.2015 - 01.2017
- Provided third-team and white-glove support for C-level executives, ensuring their technology needs were met with a 95% satisfaction rating.
- Managed escalations effectively, reducing resolution time by 20% and improving customer satisfaction by 10%.
- Advised leadership on technology choices to advance business goals, resulting in a 10% increase in productivity and a 5% reduction in operational costs.
- Actively contributed to facilitating the merger with ILEVEL SOLUTIONS, ensuring efficient process implementation and orchestrating the move to new IT structures and systems, saving the company $100,000 in integration costs and reducing downtime by 20%.
Senior Desktop Support Technician - Supervisor
ILEVEL SOLUTIONS
01.2015 - 01.2017
- At iLevel,Strategized and implemented technology solutions to optimize system operation for offices in NYC and London with 230 users, increasing operational efficiency by 15% and reducing downtime by 10%.
- Oversaw configurations and monitored performance quality, ensuring seamless operations and a 99% uptime rate.
- Conducted incident management and resolved technical support cases, reducing resolution time by 15% and improving customer satisfaction by 10%.
- Implemented efficient server and software distribution infrastructures, reducing costs by 10% and improving deployment time by 20%.
- Managed product lifecycles effectively, optimizing resource utilization and reducing costs by 5%.
- Forged collaborative relationships with Tier 1 and Tier 2 teams and senior leadership, ensuring fast issue resolution and efficient operations, improving team collaboration by 10% and reducing communication overhead by 15%.
Education
Bachelor of Arts - Social Sciences, Political Science, Government
New York University
New York City, NY05.2018
Skills
IT Service Management (ITSM)
Project Management
IT problem-solving
IT Compliance
IT Asset Management
IT Procurement
Performancereview
David has achieved incredible success over the past year and his enthusiasm for taking on new projects is contagious. His passion for leading the charge on our Jira, Confluence, O365, and Tableau migrations is unparalleled, and he consistently goes above and beyond to ensure their success. David has already completed some of these mergers, such as the Verizon accounts and license unification, and his dedication to delivering exceptional results has made a noticeable impact on our team.
Professional Highlights
- Innovate, create, and institute multiple IT systems, featuring Salesforce, Netsuite, Bill.com, BREX, Google Workspace Enterprise, Blissfully (now Vendr), Jamf, OneLogin, Seraphic Security, HALO ITSM Azure, AWS, GCP, and DLP Controls.
- Successfully directed systems migration to transition from Slack Business to Slack Enterprise Grid.
- Develop a 3 year roadmap to implement short-term and long-term goals for the IT department.
- Draft IT department’s first time budget to better control expenses.
- Planned and completed initiatives to foster strong cross-functional team-building through innovative event
Timeline
IT Manager
COINDESK INC.
01.2021 - 01.2022
Senior IT Supervisor/Team Lead
TREMOR INTERNATIONAL
01.2018 - 01.2021
Senior Desktop Support Engineer - Global Supervisor
Ilevel Acquired by IPREO
01.2015 - 01.2017
Senior Desktop Support Technician - Supervisor
ILEVEL SOLUTIONS
01.2015 - 01.2017
Head of IT & Security
BARSTOOL SPORTS
5 2023 - Current
Bachelor of Arts - Social Sciences, Political Science, Government
New York University
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