David Ward
Kansas City,MO
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
11
11
years of professional experience
Work History
Owner & CEO
Indoor Quality Air / Air Cure
01.2020 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Contractor
Impact Property Management
06.2019 - 01.2020
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Refurbishing Mobile Homes
Account Manager
Trovac Industries
08.2018 - 05.2019
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Regional Operations Manager
Dart Warz
01.2016 - 05.2018
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
Front End Manager
Buy 4 Less
08.2014 - 08.2015
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping and security.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Maintained strong customer relations and effective customer service standards.
Farm Hand
Cody Lundberg - Wade Hampton - Janit Johnson
07.2012 - 08.2014
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
- Performed regular maintenance to keep farm equipment in safe working order.
Education
Bachelor of Arts - Strategic Communication
University of Kansas
Lawrence, KS05.2026
High School Diploma -
Wichita East
Wichita Kansas05.2016
Skills
- Client Service
- Hiring and Staffing
- Profit and Loss Analysis
- Business Development
- Financial Management
- Team Oversight
- Customer Relations
- Business Planning
Timeline
Owner & CEO
Indoor Quality Air / Air Cure
01.2020 - Current
Contractor
Impact Property Management
06.2019 - 01.2020
Account Manager
Trovac Industries
08.2018 - 05.2019
Regional Operations Manager
Dart Warz
01.2016 - 05.2018
Front End Manager
Buy 4 Less
08.2014 - 08.2015
Farm Hand
Cody Lundberg - Wade Hampton - Janit Johnson
07.2012 - 08.2014
Bachelor of Arts - Strategic Communication
University of Kansas
High School Diploma -
Wichita East
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