David Warnock
Pasco,WA
Summary
Results-driven professional with expertise in merchant services seeking a challenging role where I can leverage my skills in sales, customer service, and financial transactions to drive business growth and client satisfaction. Ambitious in face of demanding sales targets and tenacious in pursuing every possible lead. Seeks new opportunities and continuously builds contact database to maintain robust pipeline and strong revenue.
Overview
8
8
years of professional experience
Work History
Payment Solutions Market Manager
U.S. Bank/Elavon
06.2019 - Current
- Identified and pursued new business opportunities, resulting in year over year increase in client base
- Conducted/Coordinated product demonstrations and presentations to educate clients on payment processing solutions
- Provided personalized support and solutions to clients, resulting in ahigh level of customer satisfaction
- Analyzed customer information and statements to provide potential savings as well as payment acceptance improvement and efficiency.
- Increased market share by identifying and capitalizing on emerging market trends.
- Streamlined internal processes, enhancing operational efficiency and speed to revenue.
- Mentored team members to develop their skills, leading to increased productivity and successful promotions within the company.
Director of Business Development
Express Employment Professionals
01.2016 - 01.2019
- Managed a multiple-county territory with hundreds of clients in Central Washington
- Met with clients to discuss existing/projected clients to determine staffing needs
- Worked seamlessly with internal staffing teams to help fulfill staffing job orders
- Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
- Enhanced company''s market presence through targeted networking events and relationship building.
- Mentored team members to develop their skills, leading to increased productivity and successful promotions within the company.
- Achieved 'Top 50 Sales rep' nationwide, competing with 800+ offices in North America.
Skills
- Proficient with POS systems and payment processing software
- Proficient in using CRM software such as SalesForce to manage client relationships and track sales activities
- Proficient with Microsoft programs such as Outlook, Teams, Word, Excel
- New product launch
- Client Relations
- Pricing strategy
- Time Management
- Customer Service
- Relationship Building
- Territory Management
References
Available upon request.
Timeline
Payment Solutions Market Manager
U.S. Bank/Elavon
06.2019 - Current
Director of Business Development
Express Employment Professionals
01.2016 - 01.2019
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