David Weller
Pensacola,FL
Summary
Diligent problem-solver with resourceful approach to challenges and organized style. Leverages [Area of expertise] expertise to manage job functions. Excellent communicator with focus on results. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Lead Technician & Shop Foreman
Coast Machinery
05.2020 - Current
- Planned, scheduled and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Implemented, configured and optimized safety standards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Managed, fixed and maintained up-to-date knowledge on Kubota systems.
- Fostered relationships with internal and external customers.
Lead Tech & Interim Branch Manager
Lyle Machinery (Bob Cat Of Pensacola)
10.2018 - 05.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assistant Fleet Manager
Baton Rouge Water Company
01.2016 - 10.2018
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Proactively identified and solved complex problems that impacted management and business direction.
- Completed projects by effectively delegating tasks and overseeing employee performance.
- Documented equipment transfers and sales details for accurate record keeping.
- Managed employee scheduling, payroll and data collection to maximize project outcomes.
Service Manager
Crawler Supply
03.1999 - 01.2016
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Trained several less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
- Followed up with customers during and after installations to verify satisfaction.
- Set and administered department budgets for expenditures, materials and labor.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Organized ongoing maintenance schedules to boost system performance.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Service Technician
Crawler Supply
03.1999 - 01.2016
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
Service Technician
Waste Management
03.1998 - 03.1999
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Performed maintenance duties and safely handled chemicals and solutions.
- Reviewed technical documentation to complete equipment maintenance and repair.
Service Technician
Middleton's
11.1996 - 03.1998
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
Service Technician
Western Auto Automotive
03.1994 - 11.1996
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
Education
Associate of Science - Industrial Technology
Southeastern Louisiana University
Hammond, LA05.1996
Skills
- Maintenance Requirements
- Interpreting Job Specifications
- Maintaining Clean Work Areas
- Back Logging
- Coordinating Daily Operations
- Best Practices and Standards
- Safety Awareness
- Instrumentation Management
- Corrective Maintenance
- Ventilation and Air Conditioning
Certification
- CME - Certified Maintenance Employee
Timeline
Lead Technician & Shop Foreman
Coast Machinery
05.2020 - Current
Lead Tech & Interim Branch Manager
Lyle Machinery (Bob Cat Of Pensacola)
10.2018 - 05.2020
Assistant Fleet Manager
Baton Rouge Water Company
01.2016 - 10.2018
Service Manager
Crawler Supply
03.1999 - 01.2016
Service Technician
Crawler Supply
03.1999 - 01.2016
Service Technician
Waste Management
03.1998 - 03.1999
Service Technician
Middleton's
11.1996 - 03.1998
Service Technician
Western Auto Automotive
03.1994 - 11.1996
Associate of Science - Industrial Technology
Southeastern Louisiana University
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