Summary
Overview
Work History
Education
Skills
Timeline
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David Werner, SHRM-CP

Carol Stream,IL

Summary

Customer-oriented Sales Representative with three years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections. Well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts, as well as individual sales.

Overview

13
13
years of professional experience

Work History

HR Sales Consultant

Paychex Inc
Chicago, IL
07.2023 - Current
  • Consulted with clients to understand needs and challenges, building relationships and providing tailored solutions.
  • Achieved SHRM-CP certification to enhance client value and expertise.
  • Led and scheduled team trainings with HR Business Partners, as well as running a zone training on 'preparing to win.'
  • 111% YTD on revenue.
  • 110% YTD on units.

Sales Representative

Envision3
Bloomingdale, IL
01.2018 - Current
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.

Bartender

Jameson's Charhouse
Bloomingdale, IL
03.2012 - 06.2019
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.

Education

SHRM-CP Certification - Human Resources Training

Northern Illinois University
Dekalb, IL
05-2024

Bachelor of Arts -

Northern Illinois University
Dekalb, IL
04.2021

High School Diploma -

Glenbard North High School
Carol Stream
06.2006

Skills

  • Post-sales support
  • Inside and outside sales
  • Product and service knowledge
  • B2B and B2C sales
  • Relationship selling
  • Prospecting skills
  • Client account management
  • Customer retention abilities

Timeline

HR Sales Consultant

Paychex Inc
07.2023 - Current

Sales Representative

Envision3
01.2018 - Current

Bartender

Jameson's Charhouse
03.2012 - 06.2019

Bachelor of Arts -

Northern Illinois University

High School Diploma -

Glenbard North High School

SHRM-CP Certification - Human Resources Training

Northern Illinois University

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David Werner, SHRM-CP