David Whiteside
Loveland,CO
Summary
Motivated Assistant Manager with 3 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
3
3
years of professional experience
Work History
Assistant Manager
O'Reilly Auto Parts
San Jose
09.2021 - 06.2023
- I worked all the way through the pandemic made my way to assistant manager
- Doing managerial duties like payroll, scheduling, and other things
- I was in charge of opening and closing the store throughout the week while also being in charge of 4 other people.
Manager
Mike and Nikkies honey company
San Jose, CA
05.2020 - 12.2020
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Minimized staff turnover through appropriate selection, orientation and training.
Education
High school diploma -
Pioneer High School
06.2020
Associate of Arts - Welding Technology
Front Range Community College
Fort Collins, COSkills
- Assistant Manager Experience
- Cash Handling
- Supervising Experience
- Inventory Control
- Merchandising
- Sales
- Retail Management
- Loss Prevention
- Retail Sales
- Management
- Customer Service
- Payroll
- Shift Management
- Store Management Experience
- Planograms
- Pricing
- Bookkeeping
- Profit & Loss
- Sales Monitoring
- Recruiting and Interviewing
- Operations Management
- Task Delegation
- Product and Service Knowledge
- Employee Scheduling
- Employee Performance Evaluations
- Schedule Oversight
- Policy Enforcement
- Budgeting and Finance
- Microsoft Office Expertise
- Staff Management
- Team Motivation
- Consulting
- Marketing Tactics
- Negotiation
- Money Handling
- Sales Strategies
Languages
English
Native/ Bilingual
American Sign Language
Limited
Timeline
Assistant Manager
O'Reilly Auto Parts
09.2021 - 06.2023
Manager
Mike and Nikkies honey company
05.2020 - 12.2020
High school diploma -
Pioneer High School
Associate of Arts - Welding Technology
Front Range Community College