Resourceful System Administrator known for high productivity and efficiency in task completion. Specialize in network infrastructure, server management, and security protocols. Excel in problem-solving, adaptability, and communication, ensuring smooth system operations and user support.
Overview
7
7
years of professional experience
Work History
EMS Volunteer
Vinton First Aid Crew - Roanoke County Fire/Rescue
Roanoke, VA
07.2023 - Current
Emergency Management.
Monitored patient condition during transit and provided appropriate medical attention as needed.
Collaborated with fire department personnel for search and rescue operations.
Responded quickly to 911 calls for medical assistance within designated service area.
Assisted with patient assessments, such as measuring vital signs and assessing conditions.
Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
Facilitated communication between drivers and dispatch personnel regarding route changes and other issues.
IT Systems Management
Chamblissburg Baptist Church
Moneta, VA
01.2018 - Current
Monitored system performance and identified areas for improvement.
Performed regular system audits to identify potential risks or vulnerabilities.
Conducted research to identify new technologies that could improve operations.
Evaluated emerging trends in information technology to recommend upgrades or improvements.
Ensured all components are compatible with existing systems prior to implementation.
Monitored system performance and identified areas of improvement.
Managed the installation, configuration, maintenance, and troubleshooting of network systems.
Maintained an inventory of all IT assets including hardware and software licenses.
Configured switches, routers, wireless access points. according to best practices guidelines.
Updated firmware on server hardware components when necessary for improved stability and performance.
Patient Access Coordinator
Carilion Clinic
Roanoke, VA
05.2023 - 08.2023
Collected co-pays and other payments from patients at time of service.
Processed patient admissions, registrations, transfers, and discharges according to established procedures.
Responded to patient inquiries regarding billing or financial matters.
Scanned documents into electronic medical records system.
Answered phones promptly in a professional manner.
Verified insurance coverage for services provided by the facility.
Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
Followed up on unpaid claims in a timely manner
Actively participated in team meetings and training sessions.
Assisted with scheduling outpatient appointments.
Created new patient accounts in EMR system as needed.
Facilitated communication between departments or teams.
Lawn Care Business Owner
Self-employed
Moneta, VA
06.2019 - 08.2022
Provided estimates to potential clients based on their individual needs.
Resolved customer complaints promptly and professionally.
Performed regular mowing, edging, trimming, aerating, overseeding and fertilizing services for residential and commercial customers.
Scheduled appointments with customers for lawn care services.
Operated power equipment such as mowers, trimmers, blowers and other tools safely and efficiently.
Maintained equipment and vehicle in good working order to prevent breakdowns and service delays.
Arranged shrubs and flowers to create landscape effects.
Education
Associate of Applied Science - Cyber Security And Network Administration