DAVID WHITMOYER
Warrenton,VA
Summary
Results -oriented Sr. Analyst polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions.
Overview
19
19
years of professional experience
Work History
Sr. Analyst- Financial Metrics and Analytics
Pango Group
Chantilly, VA
10.2019 - Current
- Investigated and addressed system issues to enhance usability and improve functionality.
- Delivered in-depth training, imparting knowledge of best practices for protecting data and minimizing errors.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Managed customer relations by developing effective communications process.
- Managed reporting of Company's financial metrics, including subscriber growth, churn, average order value, average revenue per subscriber, annual recurring revenue, and retention.
- Handled and resolved over 200 conflict calls daily
- Used coordination and planning skills to achieve results according to schedule
Sr. Project Manager– Production Support
AT&T / Computer Horizons Corp.
Fairfax, CA
06.2003 - 03.2019
- Closely collaborated with 5 project members to identify and quickly address problems.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Maintained schedules to meet weekly milestones at every project phase.
- Communicated project plans and progress to key stakeholders and project contributors.
- Developed recommendations to implement project productivity and efficiency
- Presented proposals for funding resources and alternative staffing to help alleviate high costs
Education
Associate of Applied Science - Computer And Information Sciences
Strayer University
Washington, DC06.1991
Certification - Business Management
University of Maryland - Baltimore County
Baltimore, MD06.1990
Certification - Computer Information Systems
University of Northern Virginia
Manassas, VA06.1990
Skills
- G-Suite
- Flexible and Adaptable
- Self-Motivated
- Team Building
- Decision-Making
- Teamwork and Collaboration
- Multitasking Abilities
- Analytical and Critical Thinking
- Dependable and Responsible
- Organization and Time Management
- Attention to Detail
- Good Telephone Etiquette
- Planning and Coordination
Technical Efficiencies
- Snow Flake
- Quick Sight
- Databricks
- Tableau
- Screen Scraping Web Content
- Shell Programming
- Ascent Capture
- SQL Server
- Unix
- Oracle
Timeline
Sr. Analyst- Financial Metrics and Analytics
Pango Group
10.2019 - Current
Sr. Project Manager– Production Support
AT&T / Computer Horizons Corp.
06.2003 - 03.2019
Associate of Applied Science - Computer And Information Sciences
Strayer University
Certification - Business Management
University of Maryland - Baltimore County
Certification - Computer Information Systems
University of Northern Virginia
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