David Wiggins
La Grange,NC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
Work History
Store Manager
Roses Department Store
08.2012 - 07.2025
- Increase stores net profit over every year
- Hit stores excellence goal for sales increase every quarter
- Top 25 in company in Profit Dollars and percent.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Senior Assistant Manager
Roses Department Store
02.2010 - 11.2011
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Complete and Maintain all store paperwork
- Handle all customer concerns and requests
- Receive all shipments for UPS, FedEx, and all Vendors
- Create all PO's and Enter all invoice data
Computer Repair and Installation
Self Employed
12.2007 - 02.2010
- Repaired Desktop computers
- Installed Hardware/Software
- Investigated operational problems
Assistant Manager
Wal Mart
08.2001 - 12.2007
- Assist Store Manager with day to day operations
- Assign work task to all associates
- Create and Maintain daily work schedules
- Train associates on proper use of forklifts and power jacks
- Oversee receiving warehouse personnel
Education
High School Diploma -
Kinston High School
06.1994
Continuing Education Aerospace Manufacturing Readiness Program - undefined
Lenoir Community College
05.2012
Barton College - Theology, Drama and Theater
Barton College
Wilson, NC05.1997
Lenoir Community College - Criminal Justice
Lenoir Community College
05.1995
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership
- Inventory management
Timeline
Store Manager
Roses Department Store
08.2012 - 07.2025
Senior Assistant Manager
Roses Department Store
02.2010 - 11.2011
Computer Repair and Installation
Self Employed
12.2007 - 02.2010
Assistant Manager
Wal Mart
08.2001 - 12.2007
Continuing Education Aerospace Manufacturing Readiness Program - undefined
Lenoir Community College
Barton College - Theology, Drama and Theater
Barton College
Lenoir Community College - Criminal Justice
Lenoir Community College
High School Diploma -
Kinston High School
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