David Wilhelmsen
Wyandotte
Summary
Versatile and results-driven professional with extensive experience across various roles, notably as a Crew Leader at Pointe Painting. Demonstrated expertise in team leadership and customer service excellence, achieving significant improvements in client satisfaction. Skilled in both indoor and outdoor painting, complemented by a strong work ethic and exceptional communication abilities.
Overview
18
18
years of professional experience
Work History
Painter
My Self
01.2017 - Current
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Worked holidays and weekends depending on shifting needs of project.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
Crew Leader
Pointe Painting
04.2013 - 02.2017
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Established positive relationships with customers and colleagues through high standards of customer service.
Management
Ruby Tuesday
04.2007 - 09.2010
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Worked holidays and weekends depending on shifting needs of project.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
Manager
CVS Pharmacy
02.2010 - 11.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Rogers Roost
05.2011 - 10.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Certificate Of Technical Studies - Paramedic
Baker Collage
Roseville Mi03.2008
Skills
- Strong work ethic
- Attention to detail
- Effective multitasking
- Team player
- Problem-solving
- Safety awareness
- Self-directed and motivated
- Time management
- Punctual and dependable
- Hand and power tools
- Creative thinking
- Excellent communication
- Customer service
- Clean driving record
- Equipment troubleshooting
- Indoor and outdoor painting
Timeline
Painter
My Self
01.2017 - Current
Crew Leader
Pointe Painting
04.2013 - 02.2017
Server
Rogers Roost
05.2011 - 10.2013
Manager
CVS Pharmacy
02.2010 - 11.2013
Management
Ruby Tuesday
04.2007 - 09.2010
Certificate Of Technical Studies - Paramedic
Baker Collage
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