Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
DAVID WILKINS

DAVID WILKINS

Operations Manager
Waxahachie,TX

Summary

Versatile Security Manager smoothly manages administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with 22 years of progressive experience.

Overview

23
23
years of professional experience

Work History

Director of Operations

Marksman Security
Dallas, Texas
06.2024 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Defined, implemented, and revised operational policies and guidelines.
  • Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.

Security Operations Manager

Marksman Security Corporation
Temple, TX
11.2022 - 02.2024

Responsible for managing and developing the onsite security team. Leads the security team through daily operations and all incident escalations. Partners and supports site-based security leadership to ensure all identified client security needs are addressed.
Responsibilities include but are not limited to the following:

  • Accountable for managing site security operations team, ensuring all security policies and procedures and other relevant documentation is adhered to.
  • Leads security team response for crisis management events on site.
  • Responsible for ensuring that all security staff are trained and knowledgeable to standards when on post.
  • Provides customer with reports, briefings and other requested information on a frequent or on ad hoc basis.
  • Responsible and accountable for ensuring that the security team has the tools and equipment necessary to carry out their prescribed duties.
  • Collaborate with client leadership on all operational security needs as identified.
  • Accountable to implement and ensure robust post and shift handover procedures.
  • Ensures an effective communication plan is implemented and documented throughout all levels of the security team.
  • Ensures that supervisory visits to assigned posts occur daily and documented accordingly.
  • Accountable and responsible for ensuring that all security staff maintain confidentiality management and privacy standards in accordance with relevant legislation.
  • Manages and directs an effective Security Operations Supervisor team on site.
  • Interviews, selects, and manages the training of new security operations center employees. Routinely measures and assesses the proficiency and effectiveness of the SOC team.
  • Keeps team compliant with security protocols and appearance standards.
  • Conducts drills to keep security staff on alert and proficient with established plans.
  • Submits documentation for weekly payroll, manages schedules, and enforces policies.

Security Operations Project Manager

Marksman Security Corporation
Temple, TX
08.2022 - 11.2022
  • Accountable for managing site security operations team, ensuring all client security policy and procedures and other relevant documentation is adhered to.
  • Provided client with reports, briefings, and other requested information on a frequent or ad hoc basis.
  • Implemented security operations protocol for implementation of security on a new client site.
  • Recorded incident reports with detailed accounts of occurrences.
  • Lead identification, development, implementation and maintenance of security requirements for entire organization.
  • Oversaw team of security officers and managed scheduling, performance evaluations, and site specific certifications.
  • Kept team compliant with security protocols and appearance standards.
  • Identified, developed, implemented and maintaine security protocols for organization.
  • Submited documentation for weekly payroll, managed schedules and enforced policies.

Warehouse Manager

Bob Mills Furniture
Temple, TX
03.2021 - 02.2022
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.

Equal Opportunity Advisor

United States Army
03.2018 - 01.2021
  • Served as a Brigade Equal Opportunity (EO) Advisor; provided EO support for multiple attached organizations with over 4,000 Soldiers; recognized and assessed indicators of discrimination and sexual harassment.
  • Collected, organized, and interpreted demographic data concerning EO climate assessments.
  • Conducted staff assisted visits and assessments; planned and supervised the execution of ethnic observances and the Equal Opportunity Leaders Course while assisting Commanders and staff in evaluating the effectiveness of their EO program.
  • Educated Soldiers and leaders on the effects of hazing and bullying to create a positive command climate.
  • Articulated to Commanders and Brigade Staff on the status of the Brigade Equal Opportunity Program weekly.
  • Processed and analyzed 43 command climate surveys; gave Commanders areas to focus on and preventative strategies.
  • Conducted focus groups pertaining to female integration into combat arms; helped to mitigate perceptions and stereotypes.
  • Provided technical guidance to subordinate commands and analyzed trends to maintain a positive command climate.
  • Took notes on interviews and other workplace investigations, compiled records and organized documentation for cases.
  • Planned workshops to help workplaces remain complaint free and support diverse employees.
  • Examined complaints made by workers, conducted interviews and mediated disputes.

Department Manager / Platoon Sergeant

US Army
  • Managed 46 person team, responsible for the health, welfare, discipline, and training of the Platoon administrative matters.
  • Achieved a platoon operational readiness (OR) of 95% for the entire rating period.
  • Maintained accountability of all equipment valued in excess of $7M with no loses.
  • Oversaw maintenance schedule of assigned equipment, assisted and trained personnel in care and maintenance of vehicles, weapons and specialty equipment.
  • Hand-selected by senior leadership to develop the company's standard operating procedures on mounted operations on urban terrain.
  • Conducted daily composite risk management and implemented strict safety measures ensuring the safety of all personnel during training and the daily scope of activities.




Education

Defense Equal Opportunity Management Institute, Cocoa Beach, FL
05.2001 -

U.S. Army Maneuver Senior Leader Course
05.2001 -

Senior Tactical Advisors Course
05.2001 -

U.S. Army Advanced Infantry Leader Course
05.2001 -

U.S. Army Drill Sergeant Academy
05.2001 -

CPR/AED/First Aid Certification

OSHA 10

TX Level II Non-Commissioned Officer
05.2001 -

Skills

Mac / Microsoft Windowsundefined

Additional Information

  • NOTABLE AWARDS , Combat Infantry Badge, Expert Infantry Badge, Meritorious Service Medal (2), Army Commendation Medal (6), Army Achievement Medal (7), Military Outstanding Service Medal.

Timeline

Director of Operations - Marksman Security
06.2024 - Current
Security Operations Manager - Marksman Security Corporation
11.2022 - 02.2024
Security Operations Project Manager - Marksman Security Corporation
08.2022 - 11.2022
Warehouse Manager - Bob Mills Furniture
03.2021 - 02.2022
Equal Opportunity Advisor - United States Army
03.2018 - 01.2021
Defense Equal Opportunity Management Institute - ,
05.2001 -
U.S. Army Maneuver Senior Leader Course - ,
05.2001 -
Senior Tactical Advisors Course - ,
05.2001 -
U.S. Army Advanced Infantry Leader Course - ,
05.2001 -
U.S. Army Drill Sergeant Academy - ,
05.2001 -
TX Level II Non-Commissioned Officer - ,
05.2001 -
CPR/AED/First Aid Certification - ,
OSHA 10 - ,
Department Manager / Platoon Sergeant - US Army
DAVID WILKINSOperations Manager