David Williams
Jonesboro,GA
Summary
Capable of providing detailed strong organizational skills. Provide dependability for any company willing to hire me. Flexible for different shifts to help maintain productivity for the company. I have a strong customer service etiquette for helping the customers find a solution. Quick learner with management potential. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Rout Manage/Driver
R&L Carriers
Ellenwood, GA
03.2012 - 09.2022
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
Dock Work/Delivery Driver
Bax Global
Atlanta, CA
05.2006 - 03.2012
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Delivered Freight to Airports
- Scanned Freight to designated locations
- Helped customers check and arrange freight before being loaded onto airplanes
- logged bills into the company data base
- Trainer
Property Manager
Integral Property Management
Atlanta, GA
03.2005 - 05.2006
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Coordinated appointments to show marketed properties.
- Responded to Common Area Maintenance (CAM) inquiries.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Kept properties in compliance with local, state, and federal regulations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Developed and implemented marketing strategies to increase occupancy rates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Screened Tenants
Assistant Property Manager
Alexander Property Group
Chamblee, GA
01.2001 - 03.2005
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Followed up on delinquent tenants and coordinated collection procedures.
- Processed security deposit refunds.
- Attended staff meetings and took extensive notes to share with property manager.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Posted policies and rules in common areas for tenant review.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Responded to Common Area Maintenance (CAM) inquiries.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Planned special events such as lotteries, dedications and project tours.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Worked well in a team setting, providing support and guidance.
Education
No Degree - Sports Medicine
Valdosta State University
Valdosta, GANo Degree - Truck Driver
Swift Driving Academy
Millington, TN11.2003
High School Diploma -
Americus High School
Americus, GA05.1990
Skills
- Transportation Regulations
- Route Planning
- Transportation
- Vehicle maintenance and repair
- Punctual and Reliable
- Problem-Solving
- Accident Prevention
- CDL License
- Materials Transport
- GPS and route planning
- Vehicle Maintenance
- DOT Compliance
- Safe Driving Practices
Accomplishments
- Safety Bonusus
- Lead Dock Worker
Certification
- CDL License
- Certified Forklift Operator
Timeline
Rout Manage/Driver
R&L Carriers
03.2012 - 09.2022
Dock Work/Delivery Driver
Bax Global
05.2006 - 03.2012
Property Manager
Integral Property Management
03.2005 - 05.2006
Assistant Property Manager
Alexander Property Group
01.2001 - 03.2005
No Degree - Sports Medicine
Valdosta State University
No Degree - Truck Driver
Swift Driving Academy
High School Diploma -
Americus High School