David Williams
Oklahoma City,OK
Summary
Dynamic professional with a proven track record, excelling in public speaking and client relationship management. Demonstrated flexibility and quick decision-making skills, leading to increased sales revenue and enhanced customer satisfaction. Recognized for fostering teamwork and promoting sportsmanship, ensuring a positive environment in all interactions.
Overview
2026
2026
years of professional experience
Work History
Baseball Umpire
Mustang Baseball Fields
Mustang, OK
2014 - Current
- Promoted good sportsmanship among players.
- Explained and taught regulations and rules to players and coaches.
- Communicated with fans, coaches, players, and other umpires.
- Navigated difficult situations using effective communication and explanation of game rules.
- Adapted quickly to unexpected situations during games, demonstrating flexibility and adaptability in fulfilling umpire responsibilities.
- Communicated strikes and runs with precision.
- Handled ejections professionally when necessary, managing confrontations calmly while upholding player conduct expectations within the sport''s guidelines.
- Umpired seasonal and tournament games.
- Upheld positive relationships with coaches, players, and league officials to foster a respectful environment within the sport.
Presenter/Team Lead
Trusty Home Services
Oklahoma City, Oklahoma
09.2024 - 12.2025
- Employed strong public speaking skills to effectively communicate complex ideas and concepts, making them accessible for diverse audiences.
- Managed time efficiently during presentations to cover all essential points while maintaining audience interest and avoiding information overload.
- Enhanced audience engagement by incorporating interactive elements and multimedia into presentations.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Increased sales revenue by implementing effective sales strategies and cultivating strong client relationships.
- Coordinated closely with operations teams to ensure seamless integration between project planning stages and actual implementation activities.
- Planned and managed travel for my whole team
- Traveled across the country five days a week every week
- Organized travel plans months in advance
Sales Representative
Erie Home
Oklahoma City, OK
04.2023 - 10.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Implemented CRM tools to track customer interactions and sales progress.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Stayed up-to-date with industry trends to position company as market leader.
- Traveled the entire state and a couple others to reach sales targets
- worked 12 hour days for months to reach the company's and my personal goals
Security System Technician
Vivint
Oklahoma City, OK
05.2022 - 04.2023
- Delivered comprehensive training sessions to clients on the proper usage of their new security systems, ensuring optimal functionality and user confidence.
- Contributed to the successful completion of numerous large-scale security system installations, earning recognition for exceptional workmanship and dedication to client satisfaction.
- Kept up-to-date with industry trends and technological advancements, applying this knowledge to enhance system performance for clients.
- Increased customer retention through providing exceptional technical support and troubleshooting assistance when needed.
- Supported sales team efforts through the provision of technical expertise during site visits and consultations with prospective clients.
- Demonstrated strong attention to detail through accurate documentation of system schematics and wiring diagrams during installation processes.
- Installed access controls, alarms and video surveillance systems.
- Responded to maintenance calls and troubleshot devices.
- Learned and adapted quickly to new technology and software applications.
- Ran inventory reports for hundreds of pieces of equipment every week.
Dish Technician
4K Satellite
Oklahoma City, OK
03.2020 - 05.2022
- Conducted thorough site surveys for potential installations, determining optimal dish placement for maximum signal reception.
- Increased overall efficiency by promptly addressing client concerns and providing timely resolutions to their problems.
- Minimized downtime for clients with prompt response times and effective troubleshooting of technical issues during service calls.
- Enhanced customer satisfaction by efficiently installing and repairing satellite dishes and related equipment.
- Reduced service call times by effectively troubleshooting and diagnosing technical issues with dish systems.
- Educated customers about the features of their satellite systems, enabling them to make informed decisions regarding their entertainment options.
- Maintained a clean and organized work environment, ensuring safe conditions when working on-site at customer locations.
- Enhanced customer loyalty through consistent follow-up after installations or repairs, addressing any additional concerns or questions they had.
- Installed and configured new devices and system components.
- Installed wiring, cabling and networking hardware on customer premises.
- Researched and recommended network and data communications hardware and software.
- Installed or serviced up to 10 houses a day
Sales Representative
Solar Power of Oklahoma
Oklahoma City, OK
06.2019 - 04.2021
- Established long-term client relationships based on trust, reliability, and exceptional service delivery standards.
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Worked closely with installation teams to ensure seamless project execution while minimizing disruptions for clients during the process.
- Optimized sales pipeline management using CRM software to track progress from lead acquisition to deal closure effectively.
- Generated high-quality leads by attending industry events, networking functions, and building a robust referral network.
- Exceeded revenue targets consistently by utilizing strong product knowledge and persuasive communication skills.
- Made diagrams of solar systems and sent to 50 potential customers a week.
Assistant Manager
The Melting Pot Restaurants Inc.
Oklahoma City, OK
08.2017 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed around 30 employees.
Education
High School Diploma -
Mustang High School
Mustang, OK 05.2001 -
Skills
Sportsmanship
Self-confidence
Impartiality
Flexibility
Quick decision making
Perceptiveness
Good judgement
Reasoning
Accomplishments
- Won multiple salesman of the months
- Achieved employee of the month several times
- Improved customer service rating for multiple companies
- Advocated for the city of Edmond to change their rules on residential solar systems and won. Shortly after I sold one of, if not the first, residential solar systems in Edmond, OK
- Helped start and run a fashion show in highschool that still goes on to this day. It highlights local clothing store owners in the area.
- Many sports awards
- Invited Tournament Operations Assistant, Legends Tennis Tournament — Paycom Center, 2014
Selected based on achievements and contributions to the tennis community; assisted with event operations, player coordination, and on-site logistics.
Timeline
Presenter/Team Lead
Trusty Home Services
09.2024 - 12.2025
Sales Representative
Erie Home
04.2023 - 10.2024
Security System Technician
Vivint
05.2022 - 04.2023
Dish Technician
4K Satellite
03.2020 - 05.2022
Sales Representative
Solar Power of Oklahoma
06.2019 - 04.2021
Assistant Manager
The Melting Pot Restaurants Inc.
08.2017 - 03.2020
High School Diploma -
Mustang High School
05.2001 -
Baseball Umpire
Mustang Baseball Fields
2014 - Current